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Online Resumes with "Escalation"



Melvin Murray I.T. Professional

Dear Hiring Executive, I am an experienced technical systems operator with a strong background in NT server and UNIX environments with over 16 years experience in the Chicago and Northwest area marketplace. I worked closely with a team of operators covering a 2-shift data center. I also have experience with Unix, NT, S/390 DOS/VSE/ESA mainframe and AS400 systems. I have the drive, experience and leadership to m...

Ideal Companies: CBOE, IBM

Information Security Problem Solver

I am looking for a company that understands the value of having a secure information technology infrastructure, but hasn't quite mastered the how. I bring real world experience and academic value in my approach to master information security problems. The experience and skills that I bring to the table are from a variety of sources, including work related and hobby experience. My ideal employer wants someone who takes int...

Ideal Companies: Financial, Insurance or Government Contracting, open to others.

Tags for this Online Resume: information, security, analyst, consultant, systems, administrator, Symantec

Sales Superstar

Outside sales position with a stable and progressive organization.

Electrical/Network/Systems/Test/QA Engineer

Looking for an entry level engineering position with a company that would benefit from my analytical, troubleshooting, and problem resolution capabilities.A company which is keen on grooming young new talent and have the ability to get the best out of me.

Ideal Companies: Cisco, At&t, GE, IBM, Dell, Juniper, , Nortel, Brocade

Tags for this Online Resume: Network, Systems, C, Routing, Switching, Control Systems

Supply Chain Management - 12 years experience

Over 10 Years Experience in Operations, Purchasing, Logistics and Supply Chain Management Well-Experienced in Crisis Management Able To Handle Multiple Tasks With A Sense Of Urgency For Escalating Concerns and Determine Corrective Action Needed For Resolution Ability To Develop and Manage Material Planning Forecasting For Ordering and Inventory Management/Reduction Purposes Ability To Measure Actual Performance...

Tags for this Online Resume: Manufacturing Production, Supply Chain Mangement, Inventory Control, Logistics , Material Mangement, Production Planner

Customer Service Representative

Seeking a position in a progressive company that can use my exceptional customer service and call de-escalating skills. I am extremely goal oriented and honest, with old fashioned work ethics. My goal is to grow with a company, and have my contributions a key asset to that growth.

Ideal Companies: Toyota Financial, Ford, GM, other car manufacturers, Call Centers, Cisco

Bilingual Customer Service

My career goal is to go back to school and further my education towards Medical Assistant still working in the field of customer service. I enjoy helping and working people.

Tags for this Online Resume: bilingual, customer service, call center, escalated calls, cashier, retail

Call Center Manager

Energetic and dedicated manager with extensive experience coordinating teams, resources, and operations within fast-paced, busy call center environments. Focused on orchestrating service improvements that ensure top-flight customer service while rapidly resolving escalations and enhancing customer care performance metrics. Cultivate a collective team attitude toward success and improve the bottom line through coaching repre...

Tags for this Online Resume: Management, Call Center, Customer Service

Widely experienced IT professional. Big or small; I’ve done them all.

I am an experienced software professional with considerable experience in software validation, communications project management and product support. I have been involved with projects and products designed for either the “external” or “internal” Customer. I have performed and coordinated a wide variety of evaluation, support and management activities for both large and small companies. I am skilled in delegating tasks,...

Tags for this Online Resume: QA, Test, Manage, Manager

Technical Project Manager

Prefer software project management jobs

Ideal Companies: IT/Software, Financial, Insurance, Telecomm

Tags for this Online Resume: Technical Project Manager, PMP, Six Sigma Black Belt, Java, J2EE

Vice President Data Center Monitoring & Control

JOSE R. MARRERO 82 W Waterside PKWY, Palm Coast, FL 32137. Tel# 732-261-3590 - Email Jmarrero@exchange.ml.com Objective I am seeking a challenging position with an innovative company Positions Held Merrill Lynch & Co. February 1985 to present Vice President of Data Center Monitoring & Control: 2009-current • Onsite staffing providing 24x7x365. • Responsible for traditional centralized console command ...

Ideal Companies: CSX, Fidelity..

Professional manager with a strong aptitude for identifying customer business needs, building relationships with principal influencer and decision makers. Effective in managing mission critical issues by escalating from solution to resolution while provi

I am a high energy customer relationship account manager with over 8 years in client services and relationship experience. I have excellent relationship building skills with a focus to ensure customer success and satisfaction as well as seek new opportunities to generate growth in revenue. I am seeking to secure a client services related position with an emphasis on relationship account management and new account developmen...

Ideal Companies: COMPUTER SOFTWARE, HARDWARE, TECHNOLOGY

Tags for this Online Resume: Service Delivery Manager, Engagement Manager, Service