Seeking a position in a progressive company that can use my exceptional customer service and call de-escalating skills. I am extremely goal oriented and honest, with old fashioned work ethics. My goal is to grow with a company, and have my contributions a key asset to that growth.

COMPANY	POSITION HELD	DATES WORKED
Medco Health Solutions	(Confidential)	7/2006 - 7/2008

SCHOOL	MAJOR	YEAR	DEGREE
East Aurora High School	Business	1969	High School/GED Degree

Highlights:

Companies I like:

Toyota Financial, Ford, GM, other car manufacturers, Call Centers, Cisco

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Patience

I worked in a call center that sold mail order medications. I never failed a call for courtesy, time efficiency or for not having one call resolution. My supervisor completely trusted me, and picked me to work with IBM customers, as well as the general calls I took. IBM customers were "treated with kid gloves," and they often asked to speak with my supervisor to tell him how helpful I was.