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Call Center Manager
Energetic and dedicated manager with extensive experience coordinating teams, resources, and operations within fast-paced, busy call center environments. Focused on orchestrating service improvements that ensure top-flight customer service while rapidly resolving escalations and enhancing customer care performance metrics. Cultivate a collective team attitude toward success and improve the bottom line through coaching representatives to outperform sales objectives. Poised to leverage dedication to deliver results in a long-term management role.
Manager
About Me
Industry: |
Management & Business |
|---|---|
Occupation: |
Manager |
Education level: |
High School/GED |
Will Relocate: |
Yes |
Location: |
Lawrence, MA |
