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Online Resumes with "End user support"



Manager

DISTRICT TECHNOLOGY COORDINATOR * CHADWICK MILLEDGEVILLE CUSD 399 * 2013 - Received 2 Navy Achievement medals for above and beyond performance while serving in 2 forward operating areas. Participated in Operation Iraqi Freedom III (8 month deployment) EricHernandez@outlook.com 309.716.0515 WWW.LINKEDIN.COM/IN/ERIC-HERNANDEZ

Tags for this Online Resume: Management, Project Management, Wireless, Infrastructure, End-user Support, Information Technology, Support, Leadership, Windows Administration, Server Admininstration, Network Administration

Help Desk Specialist - 10 Years of Experience - Near 53072

QUALIFICATIONS SUMMARY CERTIFICATION AND TRAINING * APPLE: Mac OS X Support Essentials 10.6 * Duane Maas, Apple Certified Trainer * Implementing & Supporting Microsoft Windows XP Professional/Windows 7, Windows 8 and 10. * Citrix * Audio Visual Equipment setup and Support * Learning Solutions, Microsoft Gold Certified Partner * Implementing Managing & Maintaining Windows Server 2003 Network Infrastructure Services * Word Ad...

Tags for this Online Resume: Help Desk Support, Citrix, Gateway, Information Technology, Security, Support, Active Directory, Adobe, Adobe Acrobat, Apple, End User support, customer service

Lead Developer - 15 Years of Experience - Near 43081

Tags for this Online Resume: Product Development, Application Developer, End-user Support, Research and Development, Database, Systems Integration, SDLC, Business Operations, FileMaker Pro Developer, Web Development, Bussiness Intelligence, Team Leader

Manager - 20 Years of Experience - Near 84062

QUALIFICATIONS * 16 years of end-to-end technology acquisition and implementation efforts. * 16 years negotiating contracts and managing third-party relationships, risks, and responsibilities. * 14 years performing technical, operational, and business project management. * 12 years of direct end-customer, support, advocacy, and consulting. * 12 years as a leader formalizing enterprise product, service, technology, and opera...

Tags for this Online Resume: Applications, Software, Support, Application Development, Management, Services, Vendor Management, Banking Industry, Program Manager, Project Management

Customer Service Manager - 15 Years of Experience - Near 48092

Areas of Expertise * Client Retention

Tags for this Online Resume: Call Center, Customer Service, Quality Assurance, Test, Documentation, End-user Support, Information Technology, Support, Training, Development Initiatives

Information Technology Manager - 20 Years of Experience - Near 08889

Most recently, at Citi, I hold the position of Director of Technology, focusing on Analytics/BI, Global Compensation, and Data Warehousing. I am a results-driven, enterprise-oriented leader with extensive experience implementing global Human Capital Management HCM and Financial Information Systems at complex world-class global companies; influential strategic decision-maker experienced in dealing with executive committee an...

Tags for this Online Resume: End-user Support, Expert Systems, sql, HCM, WORKDAY, SDLC, AGILE, ORACLE, JAVA, microstrategy, BI, Analytics, HR, Finance, RPA, BENEFITS, HEALTHCARE, BIG DATA, Process re-engineering, Transformation, IT Strategy, Enterprise Data Management, Data Warehouse, robotics, human capital, Compensation, HRIS, Oracle, vendor management

System Administrator - 17 Years of Experience - Near 68134

Summary: Over 18 years of service in the Army as a Computer Program Analyst, Web Developer, SharePoint Administrator, Systems Administrator, and Server Administrator with experience in coding languages such as COBOL, HTML, HTML5, JQuery, and Java Scripting. Have a proven approach to development, evaluation, documentation, recommendation, implementation, and maintenance. As a formal member of the military, I have a belief in...

Tags for this Online Resume: Cobol Programming Language, Imaging, Systems Administrator, Web, End-user Support, SharePoint, Sharepoint Technologies, Support, Accenture FOUNDATION, Active Directory

Business Analyst - 3 Years of Experience - Near 48377

PROFESSIONAL SUMMARY: * Analytical, enthusiastic and innovative business analyst with vast experience in business process * Strong experience working in Software Development Life Cycle (SDLC) using various methodologies including RUP, Agile, Waterfall, and other client specific internal methodologies * Highly proficient in Microsoft Office suite products like Excel, Word. Proficient with Adobe PDF writer, Photoshop * Experi...

Tags for this Online Resume: Marketing Management, Sales, Management, Training, Acceptance Testing, Accounting, Adobe, Adobe Photoshop, Advertising, Agile

Manager - 20 Years of Experience - Near 60189

SUMMARY OF QUALIFICATIONS Information Technology leader with extensive experience in leading challenging and complex IT initiatives that optimized business results and captured millions of dollars in cost savings. Managed large, global programs and projects such as ongoing governance consistent with ITIL certification. Guided highly skilled, cross-functional global teams as a team builder and change agent with a proven reco...

Tags for this Online Resume: Remedy, Global Support, Support, Application Support, Audit, Consulting, End-user Support, Information Technology, IT Audit, Sarbanes Oxley, ITIL

Application Support - 10 Years of Experience - Near 08817

Project Summary: Samrat is currently working as Compliance Application Support Analyst role for supporting the 60+ applications in Surveillance, Risk Control, Fin Crime. He is works closely with business users across the globe and supports their queries and finds resolution for any incident and problem. He has been undergoing through various training in Compliance world and new technologies. He is part if RTB team who are r...

Tags for this Online Resume: Microsoft .Net, Compliance, Application Support, Incident Management, Problem Management, UNIX, Database SQL, Oracle, Autosys, Active Batch, TWS, Windows, UNIX Shell Scripting, ITIL

Migration Technician - 20 Years of Experience - Near 63144

Profile More than 20 years successful experience in IT customer service and support with recognized strengths in system maintenance, problem-solving and trouble-shooting, Desktop and Deskside support with MS Office / Office 365 comprehention, network support and planning/implementing proactive procedures and systems contingency planning. Possess solid computer and POS skills. * Excellent working knowledge using Windows Serv...

Tags for this Online Resume: Microsoft Windows 7, Microsoft Windows 8, Satellites, Windows 7, Applications, Corporate Accounts, Customer Service, Desktop Computer, Hardware/Systems, Imaging, Migration Technician, it jobs

Manager - 17 Years of Experience - Near 90250

Areas of Expertise Client Services - Project Management - Technology Evangelist - IT Coordination & Direction - Team Building & Leadership Technology Management - Budgeting - Cross-functional Leadership - ITIL and Six Sigma Methodologies - Business Processes End User Support - Staff Training - Strategy Development Technology Profile Server HW/SW: EMC Isilon - NetApp FAS - Quantum StorNext - Windows Sever 2008 R2 / 2012 R2 -...

Tags for this Online Resume: Accounting, Customer Relationship Management, Email, Firewall, HR, HRM, Human Resources, Local Area Network, Policies and Procedures, Wide Area Network