Occupation:Help Desk Specialist |
Location:Saint Louis, MO |
Education Level:Some College Units Completed |
Will Relocate:YES |
Description
Profile More than 20 years successful experience in IT customer service and support with recognized strengths in system maintenance, problem-solving and trouble-shooting, Desktop and Deskside support with MS Office / Office 365 comprehention, network support and planning/implementing proactive procedures and systems contingency planning. Possess solid computer and POS skills. * Excellent working knowledge using Windows Server, Windows XP & Windows 7 and Windows 8.1 platforms, as well as the migration of these Windows platforms and other user applications. * Ability to train, motivate and supervise customer service employees. * A team player, acknowledged as "Total Quality Customer Service Professional." * Develop plan, conduct audits and various analyses. Short term contract.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| D Tech Micro Consultants | It Customer Service (Call Center) Facilitator | 11/2015 - 4/2016 |
| World Won Ministries | Business Administrator | 3/1991 - 5/2015 |
| (Confidential) | Short Term Contract Migration And End User Support Provider | 4/ - Present |
Accomplishments
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