A BA Graduate with 3 years experience in Customer Service to Infrastructure Management Services. Presently working in IBM, as an Sr Customer Service Representative in the Command Center, which is an extension of the Service Desk. Expertise in Client/Customer Servicing. Mercury BAC- Dashboard training Certified.
Ideal Companies: To work in an environment which provides opportunity to enrich knowledge and to serve the organisation at its expectations.
Tags for this Online Resume:
customer service, sales, marketing
I have also created custom business intelligence tools including interactive Excel spreadsheets, integration of Omniture Suite data, and customized data from internal data warehouse. I am an expert Google Analytics analyst,
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Omniture, Tableau, Data Reporting, Dashboarding, Discover, Business Intelligence
I am a very seasoned Business Continuity Management Professional with a Masters designation, and comes with over a decade worth of experience in the development of Business Impact Analysis, resiliency planning, recovery strategies, training and awareness, exercising/testing, communication strategies, alternate site recovery, technology recovery. I have an extensive history of business continuity operation management, disa...
With an exemplified work ethic and driving ambition to thrive in a self-starter or management position, I have a record of 360 degree marketing success at each level of the sales funnel.
My career with large telecom providers allowed me to garner many marketing fundamentals, but provided a pace that was too slow for my liking and development. Only now, working in a smaller organization have I been able to provide both str...
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marketing, communications, product, verbal, writtten, ROI, marketing director, solutions, business development, self starter, strategic, driver
I'm looking for a solid company that allows me to be creative and independent. The company must recognize my talents and accomplishments.
Ideal Companies: Investment Analysis.
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SAP BW, Access, Visual Basics, Excel, Crystal Reports, SQL, Bex Analyzer, UNIX, Salesforce
Highly successful executive with over twenty years of experience in applying technology and business strategies enabling product, service and team breakthroughs that result in increased productivity, revenue, and organizational capability. Demonstrated strong systems implementation and product marketing background in a variety of Internet and financial services environments. Broad sales, product, marketing, communications...
Ideal Companies: Google, funded start-ups, FBI, Credit Unions
Tags for this Online Resume:
Product, Marketing, Leader
Develop data-mining applications and analysis using SQL, Access and Excel. Create reports for customers for scorecard/dashboard data.
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Database, Information technology, Information technology, ETL, ETL, SQL, SQL, Access, Access, scientific, scientific, developer
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KPI Dashboards, Business Analysis, Business Process Re-engineering , Business Performance Management, Data Analysis, Microsoft Dynamics CRM 2011 Certified
Innovative and strategic thinker, anticipates and takes initiative. Kind and empowering leader, perserverance in adversity, engaging and persuasive communicator, crtical thinker, remains focused on high-yield results, ethics and integrity dominate all final decisions.
Ideal Companies: Covidien, Allscripts, Relay Health, McKesson, Hospital System, Brooks Brothers, Hilton, Specialized, Vail Resorts, Ralph Lauren, Interwest,
Tags for this Online Resume:
Director, Vice President, Business Development, Marketing, Senior Executive, Entrepreneurial, Executive, Consultant, Strategic, OD, business plan, model
