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Association Communications & Marketing Executive | Washington DC Metro

Marketing communications powerhouse specialized in building creative teams aligned with revenue and public policy goals. Award-winning association executive accomplished in crisis communications, digital media campaigns, brand building and expo/event marketing. Demonstrated success advancing industry trades.

Ideal Companies: Associations, Management Consulting Companies

Tags for this Online Resume: Association, Communications, Marketing, Public Relations, Stakeholder Relations, Membership, Media Relations, Web Development, CAE, Chief Storyteller, Thought Leadership, advocacy, issue management, fundraising, Washington DC, Virginia

CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631

Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...

Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.

Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability

Get it done leader with expertise in leading onshore and offshore development and delivery teams to successful software implementations

Technologically sophisticated and business savvy IT professional offering over 17+ years of experience with the ability to bridge the communication layer between development and business/ client expectations. Result-driven, dynamic, proactive leader possessing strengths in the areas of software development/ engineering and delivery for small to large complex implementations. Recognized versatile leader with a track record o...

Ideal Companies: Disney World, Lockheed Martin, Home Shopping Network, Jabil, pwc, Citi, Delta Airlines, American Airlines, Southwest Airlines, United Airlines

Tags for this Online Resume: Strategic Thought Leadership, IT Planning and Governance, Operational Management, Business Analysis, Global Team Building and Leadership, Managing Organizational Change, Software Development Life Cycle, Software Delivery Methodology, Executive/ C-Level Relationship Management, Global Customer Management and Support, Large Scale Implementations, Product Development, Agile Scrum, Waterfall, RFP Responses and Sales Demonstrations, Business Process Re-engineering, Project and Program Management, Technical Solution Documentation

Aircraft Structure Assembler - Precision - 20 Years of Experience

Seeking long term permanent employment in the Aircraft Industry in which I can use my 30 years experience that will benefit the company. My goals and aspiration is the ability for advancement within the company til retirement.

Ideal Companies: Any Aircraft Industry

Tags for this Online Resume: Aircraft Sheet Metal Fabrication, Detail Oriented, Goal Driven, Dependable, Motivated, Flexible, Well Organized, A Leader

Global Shared Services Requisition to Pay Software Customer Support Representative - 35 Years of Experience - Near 33896

I am a results-driven SAP Supply Chain Customer Support Specialist with over 35 years of proven expertise in developing client relationships and improving business productivity. Detail-oriented professional with experience in providing customer support via phone calls, email, and instant messages in high-energy environments. I maintain a strong knowledge and mastery in written and oral communication. I am a committed energe...

Ideal Companies: Walt Disney World, Universal Studios, Sea World, Gaylord Palms, Omni, Publix

Tags for this Online Resume: SAP, Word, Excel, Access, Publisher, PowerPoint, Outlook, ServiceNow, Remedy, Sourcing, Purchasing, Leadership, Typing

Designer

Tags for this Online Resume: Entertainment, Product Development, Business Development, Development Initiatives, Fabrication, Magic, Set Top Box, Wireless, Applications, broadband