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Online Resumes with "Customer Service Operations "



Assistant Director

Experienced in mid and upper level management. Experienced as a Recruitment Coordinator designing and implementing marketing strategies in a multi-cultural/ multi-ethnical setting for Miami-Dade County Public Schools. Certified and experienced working with the Special Education population as a Director/Chairperson. 20 years of experience in management/leadership positions to include marketing, customer service, operation...

Tags for this Online Resume: experience, public presenter, management, recruiter , coordinator, staffing

HR and Customer Service Professional

Customer service operations and HR professional with fifteen (15+) years experience in fast paced administrative and client relations environments. Manage and maintain internal/external customer information in a confidential manner. Established knowledge of employee training and development, process re-engineering, auditing and compliance with employment laws. Focused in accomplishing project objectives promoting a high pe...

Tags for this Online Resume: Change facilitor, liasom between many groups/seinor Mgmt, Create proceses and modify as products pricining change, Conflict resolution, Employee investigations, Sound judgment, Interviews, reference checks, onboarding, ATS updates, State and federal regulations specific to employment laws , Project management / Process re-engineering , Data/ Records management and analysis, Written, oral, and in-person professional communications, Perform audit, verification and compliancy checks, Call Center / Customer service / Telecommunications

Featured Profile

19+ yrs of Senior-level Sales Management experience

Results-focused Senior Manager with over 19 years of progressive experience in Sales, Operations, Customer Service and Project Management

Tags for this Online Resume: Vice President, Director, Sales Management, Operations, P&L Management, Regional Manager, Houston, Legal Services, Staffing, Recruiting, Project Manager, Sales, Outside Sales

Organizational Consultant - 12+ years experience - Illinois

Organizational Consultant with over 13 years of combined experience in instructional leadership, student services, workforce development, customer service, operations management and social services. Adept in counseling, employee engagement, leadership training, mentoring, performance management, process improvements and succession planning.

Tags for this Online Resume: Illinois, open for relocation, training, leadership development, organization consultant, coach, public speaking

Home Health Care Attn - 4 years Experience - Temple

Seeking a customer service position utilizing experience, well-developed communication skills, computer knowledge and the ability to adapt to new environments quickly. QUALIFICATIONS: I have 14 years of intimate customer service experience, which involved direct contact with customers in all facets. I am experienced in Internet, MS Office Excel, Power Point, Word and Access. I am a very quick learner on technology assets....

Featured Profile

World Class Customer Service Manager, Call Center Manager, Call center subject matter expert, 6 Sigma Customer service manager

I am a Customer Support Manager/Call Center Manager with over 15 years of service. Subject matter expert on Customer care and Call centers. I am a Green Belt in 6 Sigma and have a passion for improving processes thus reducing costs, increasing revenues and Customer Service.

Ideal Companies: Illumina, Republics Services, Verizon Wireless

Tags for this Online Resume: 6 sigma, Customer support manager, Project manager, Assistant Director, Technical Support, Training Manager, Workforce Manager

Featured Profile

The Perfect Manager

Driven and highly accomplished professional with proven success directing multimillion-dollar retail operations, delivering improved sales and profitability performance.

Ideal Companies: Petsmart, Petco, Advanced Auto, Autozone, HobbyLobby, Michalels, Modells, Dicks Sporting Goods, SPorts Authority, Peir1, Staples, OfficeMax, Office Depot, best buy

Tags for this Online Resume: Sales Increase, Profitabilty, expense control, Leader, Organized

Training Specialist - Customer Service; Operations Management

Training Specialist with more than 12+ years of advanced classroom facilitation skills for adult learners. Also experienced in virtual classroom, web based learning and training, conceptual knowledge of SCORM LMS systems and developing curriculum, competencies and certifications; professional writing skills and development of Standard Operating Procedures, manuals and job training tips, checklists and job aids. I'm ready to...

IMport/Export 30 years experience - Steamship - Container Leasing - Trucking - Warehousing

As a seasoned logistics professional with a proven track record of success driving profitability and operational efficiency for major freight companies, I now seek to join your organization. With more than 10 years of experience in managing the scheduling and maintenance of vehicle fleets as well as hiring, training and supervising both contractors and permanent office staff, I am confident in my ability to produce superior...

IT Service Desk Manager | Help Desk Manager | Manager of Desktop Support

Top performing Service Desk Manager with 20+ years experience who provides technological expertise, leadership while establishing and following change management procedures to ensure a high degree of internal customer service and sound execution. I provide and maintain service desk operational procedures in alignment with business operations requirements and corporate policies and am able to track, escalate, communicate, a...

Tags for this Online Resume: Miami, ITIL, Help Desk Manager, KPI's, SLA's, Process Improvement, Knowledgebase

Customer Service Supervisor - 15 Years of Experience - Near 92107

Customer service and operations leader specializing in account management, contract negotiations, business analysis and order fulfillment. Extensive experience in building and supporting the relationships of clients, customers and contract service providers to ensure continued revenue, sales growth and customer excellence for the organization.

Tags for this Online Resume: San Diego, CA, Distribution, 3rd Party Logistics, Customer Service, Operations, Contract Management, Account Management

General Manager - 20 Years of Experience - Near 07470

Sales, Engineering, Customer Service and Operations professional with accomplishments in both start up and mature organizations. Experience encompasses new product and business development, network engineering, customer service, project management, sales and marketing, vendor management, budgeting and financial management, organizational development, customer service, and process optimization.

Tags for this Online Resume: Project Management, Sales, General Management, Wayne, NJ, New York, NY