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Online Resumes with "Customer Service Management "



Financial Manager, Branch or Department - 10 Years of Experience - Near 90033

Successfully managed the activities of 26 team members in multiple departments.

Tags for this Online Resume: Customer Service, Insurance, Insurance Claims, Skip Tracing, Team Lead, Accounting, Bankruptcy, Call Center, Transportation

Customer Service Manager - 12 Years of Experience - Near 75070

Qualifications Possess great communications skills and ability to converse on all levels of management. Received corporate crisis management training in Edinburgh, Scotland. Improved Customer Service Department to create "First in Class" service that positioned company to acquire multi-million dollar accounts with large insurance and health benefits organizations. Creates and generate statistical analysis reports for Execut...

Tags for this Online Resume: Call Center, Planning, Strategic Planning, Training, Acquisitions, Complaints, Human Resources, Management, Recruiting, Risk Management, customer service, call center, Customer Care Management

Customer Service Manager

Most of my career has been dedicated to providing outsource services to professional clients. As such, my goal has always been to continuously strive for improved Customer Service to those clients daily as well as Operational Excellence throughout my team.

Tags for this Online Resume: Procurement, Purchasing, Security, Services, P&L, Budget Review, Budgeting, Xerox, Billing, Payroll

Customer Service Manager - 7 Years of Experience - Near 30277

SUMMARY Senior leader with a proven track record of building and improving customer support operations. Proven abilities in planning, development and implementation of myriad functions within call centers and customer support organizations. Extensive experience in working with senior leadership to build strategies, operational analysis and metrics that maximize customer satisfaction/promotors, profits and shareholder value....

Tags for this Online Resume: Leadership, Training, Call Center, Multimedia, Retail, Sales, Sales Training, Wholesale, Scheduling, Change Management, Process Development, Process Implementation, Customer Service, Hiring/on-boarding, Terminations, Senior Leadership

Department Manager - 20 Years of Experience - Near 55448

Professional Summary Customer-oriented technician, successful at troubleshooting and handling customer support issues in a timely manner. Quality control inspector with expertise, providing customer support in high call volume environments.

Tags for this Online Resume: customer service, Management, Pricing, Quality Control, Support, Troubleshooting, Call Center, minneapolis, Complaints, Retail, manufacturing, production, reliability, electrical engineer, call center, customer service representative

Loan Officer - 20 Years of Experience - Near 18966

Summary of qualifications Profit driven executive with core competencies in Collections, Loan Servicing Operations and Contact Center Management. Proven experience in start-up initiatives, project implementation, cross-functional teamwork, development of policy and procedure and compliance management. Expertise: Client Relations * Collections / Asset Management * Contact Center Operations * Loss Mitigation & Foreclosure * C...

Tags for this Online Resume: Quality Assurance, Test, FACETS, Mortgage Loans, Compliance, Call Center, Collection, Credit Cards, Customer Service, Insurance

Production Supervisor - 13 Years of Experience - Near 76012

Summary of Experience Production Supervisor Xochitl, Irving, TX. 03/2017 - current Supervise production department executing production schedule to support customer service objectives. Oversee maintenance department to ensure PMs were being completed. Creating standards and training material for GMPs, Safety, Quality. Responsible for staffing, time management and terminating employees who fail to help meet the business need...

Tags for this Online Resume: Alexandria, Audit, Compliance, Forecasting, Insurance, Insurance Claims, Inventory, Inventory management, Litigation, Logistics

Program Manager - 20 Years of Experience - Near 95648

Qualifications Diversified experience in leadership, management, administrative, contract negotiations, sales and program management. Experience leadership driving Total Customer Experience through direct customer-facing experience in premier account management and major account support. Demonstrated Leadership skills, while analyzing existing processes for improvements, and driving vast cross function teams, while leading ...

Tags for this Online Resume: Book of business, Planning, Annuity, Business Analysis, Customer Accounts, Forecast, Forecasting, Leadership, Customer Service, Teamwork

Customer Service Manager - 20 yrs in GA

SUMMARY: ( Excellent background in management and direction of customer service and support functions. ( Able to handle high volume of calls in a fast-paced environment with complete professionalism and positive attitude. ( Demonstrated ability to coordinate, schedule, track and follow-through on shipments from pickup to delivery. ( Excellent communication skills, both oral and written. ( Good foresight, able to identify, r...

Tags for this Online Resume: Pricing, P&L, Sales, Sales Calls, Complaints, Support, Transportation, Billing, customer service, customer service representative, sales, Logistics & Transportation, transportation

Customer Service Manager - 18 Years of Experience - Near 07607

PROFILE: Sales and Account Management, Client Retention and Expansion, Presentations, Field Service, Technical Support, Installations, Training, Pre and Post Sales Customer Service and Support, Billing and Collections, Office Management

Tags for this Online Resume: Sales, Insurance, Automotive, Training, Billing, Support, Technical Support, Account Manager, Customer Service, Account Management

Featured Profile

Customer Service Representative

To obtain a career in inside sales, customer service, and purchasing. I am a highly motivated, hard- working individual who loves to resolve problems, learn, and do research. I work well in a team environment or on my own. I have a great personality and will do whatever it takes to get the job done right. I am looking for a career, not a job.

Tags for this Online Resume: Customer service, Coordinator, Inside sales, Sales support, Houston, Dynamic, customer service representative, Microsoft Windows, Project Coordinator, Pricing, Purchasing

Customer Service Manager - 10 Years of Experience - Near 46383

Tags for this Online Resume: Business Planning, Business Software, Call Center, CFO, Dec, HR, Human Resources, ISO, ISO 9001, J.D. Edwards, expert, prs, Six Sigma