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Online Resumes with "Customer Satisfaction "
Customer Service Manager - 19 Years of Experience - Near 01879
PROFESSIONAL SUMMARY Results oriented Customer Support Manager with enterprise software development, SAAS (Software as a Service), local/remote team management and CRM (Customer Support) experience on an international scale. Demonstrated success in both the hardware and software industries with proven insight into the needs and expectations of both internal and external customers. Proven ability to liaison between cross fun...
Tags for this Online Resume: Customer Relationship Management, JIRA, Support, Technical Support, Communications, Enterprise Software, Integrate, Sales, SalesForce, Software
Freight Inspector - 16 Years of Experience - Near 66206
SUMMARY Transportation professional with a strong background in sales and operations management. A proven track record in both sales and operational roles in the parcel, LTL, truckload and international transportation services. A skillful relationship builder that is highly motivated to exceed goals and customer satisfaction.
Tags for this Online Resume: Business Development, New Business Development, Sales, Services, Transportation, Management
Technical Writer - 12 Years of Experience - Near 76053
Areas of Expertise: * Performance Consultant * Detail Oriented * Learning Management System Administrator * Project Management * Product Management * Creative Problem-Solver * Facilitator * Client Relationship Management * Innovative Thinker Selected Achievements Electronic Security Association * Developed and introduced an Instructor Guide to replace the 'notes' Instructors previously used from PowerPoint presentation prin...
Tags for this Online Resume: Desinger, Training, Instructional Design, Project Management, Technical Writer, Technical Trainer, Customer Support, Quality Tester, Quality Assurance, eLearning
Manager - 20 Years of Experience - Near 30513
Tyco North America Integrated Solutions and Services 2006 to present (Specializes in production and installation of active fire protection systems communication systems and testing inspection and maintenance services) to Support the North America Integrated Solutions and Services business of Tyco International. Utilizing Lean Six Sigma and project management tools to define opportunities, develop business case proposals, pr...
Tags for this Online Resume: Project Manager, Business Development, Black Belt, Mergers and Acquisitions, Green Belt, Kaizen, Management, Operating Budget, Process Improvement, Program Management
Marketing - 15 Years of Experience - Near 33160
To use my communications, special event, community relations and process management skills to help a forward thinking company grow. Creative strategic planner and staff leader. Expanded and successful responsibilities in senior corporate management include marketing, sales, advertising, direct mail, website, account management and media relations. Have agency as well as in-house experience. Involved in hospitality, entertai...
Ideal Companies: Hopitality or Not for Profit
Tags for this Online Resume: Communications, Public Relations, Customer Service
Industrial Production Manager - 20 Years of Experience - Near 91320
ACCOMPLISHMENTS * Designed, developed and implemented production programs - enhanced productivity by 300% with personnel cost savings of 57%. * Developed a JIT Assembly Process for Build to Order and Build to Stock - Successfully improved process thru put from Order Point of Entry to Shipping. * Implemented an In-Process Quality program - Successfully improved process thru put, product quality, assembly processes, customer ...
Tags for this Online Resume: Manufacturing, Inventory, Inventory Control, Quality, Quality Assurance, Quality Control, Injection Molding, Engineering, Forecasting, Layout
Director - 15 Years of Experience - Near 10701
SUMMARY: A high energy and results-driven professional with over 15 years of Customer Service experience. Lutitia can develop and motivate teams to engage employees at all levels, she has excellent planning and organizational skills resulting in the optimum functioning of customer service organizations, achieving consistent customer service standards that enhance customer satisfaction, customer relationships and overall bra...
Tags for this Online Resume: Customer Service, Management, Complaints, Call Center, Medicare, Quality Assurance, Telephony, Test, Training, Sales
Manager - 20 Years of Experience - Near 29063
PROFESSIONAL SUMMARY Service-minded Senior Customer Service Manager with over 18 years' experience in leading teams within fast-paced call center, seeking to take next career step in a customer-focused role. Accomplished in overachieving goals, driving continuous improvement initiatives, building strong employee relationships, and maximizing customer satisfaction and experience. Talented in managing all call center operatio...
Tags for this Online Resume: Call Center, culture, Distribution, Team Lead, Business Planning, Customer Service, HR, Human Resources, Leadership, Management, quality, initaitive, accountability
General - 20 Years of Experience - Near 15216
Qualifications for: ORGANIZATIONAL DEVELOPMENT/TRAINING & CHANGE MANAGEMENT MANAGER PROFILE Authentic and collaborative change agent with extensive executive and consulting experience. Specialist in developing and executing effective strategies and driving measurable results through influence and persuasion as an internal/external business partner. Creative problem solver with a record of accomplishment in increasing employ...
Tags for this Online Resume: Business Acumen, Change Management, Coaching, Compliance, Consulting, Development Initiatives, Global Experience, Leadership, Leadership Development, Management
Database Administrator - 15 Years of Experience - Near 92126
Experience Summary: * Established and managed on-site and offshore global IT departments (India, Costa Rica, USA, Canada and UK) to support multinational organizations across the globe. * Built and managed On-Site and Offshore teams in various projects involving multiple technologies that include Oracle Apps, Noetix views, Cognos Reports, MapR, Oracle MRO etc., -Comprehensive background & Good Functional understanding of va...
Tags for this Online Resume: oracle, Audit, Automation, Billing, Business Analysis, development, Database, Dba (Database Admin), mrp, Gathering Requirements
General - 19 Years of Experience - Near 92057
self-driven sales professional Savvy with proven ability to increase market share generate new business opportunities outperform competition and increase profits. Strategic planner skilled at both short and long-range goal setting. Easily establishes rapport to cultivate strong customer relations. Solid understanding of sales techniques and strategies which involves consistent attention to detail follow-up and fostering cus...
Tags for this Online Resume: Contract Negotiations, SAN (Storage Area Network), Account Management, Business Development, Email, Management, Ecommerce, Retail, Sales, Sales Executive
Program Manager
SUMMARY OF QUALIFICATIONS * Driven "team player" with an Secret clearance and ITILv3 certification * Flexible Program Executive experienced in leading complex multi-organizational initiatives * Certified Project Management Professional (PMP) with Federal and private sector "cloud" experience * Creative leader with the ability to improve financial performance and customer satisfaction * "Hands-on" experience with the Sales c...
Tags for this Online Resume: Security, Infrastructure, Management, Project Management, Integrate, Nortel, Project Management Office, Consulting, Financial, Hewlett Packard, Cloud, ITIL, Business Development, Top Secret, Masters
