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Online Resumes with "Contact Center Leadership"
Leading Others From Chaos to Excellence
Executive Leader specializing in structures and processes for change and transition management, cross-functional organizational dynamics, and operational efficiency. Strong developer of emerging/internal leadership; team builder adept at hiring, developing and leading staff. Extensive experience in the cellular industry.
Ideal Companies: Apple, Google, Nordstrom, Lexus
Tags for this Online Resume: Operations, Customer Operations, Organizational Communication, Customer Service, Communications, Telecommunications, Wireless, Change Management
Leslie Johnson
Continuous learning and contributions to companies that value employees. I have a broad background in operations, colleague development, training and recruitment, along with problem and conflict resolution.
Ideal Companies: Pharmaceutical, Healthcare, Business Development, Customer Service
Tags for this Online Resume: Management, Training, Call Center, Operations
Contact Center Leadership and Human Resourses-11 years Performance management, employee relations
My goal is to leverage my extensive background in HR Performance Management, employee relations, operational effectiveness, and employee engagement/development.
Director - 20 Years of Experience - Near 85249
SUMMARY Entrepreneurial senior leader with extensive experience growing organizations and managing contact center operations in customer service, higher education, sales, web chat, technical support, workforce management, collections, and shared services. Results-oriented and collaborative leader with experience in leveraging operational resources - people, process, technology, business partners - to improve operational eff...
Tags for this Online Resume: Management, Sales, Support, Web, Leadership, Coaching, Leadership Development, Call Center, Contact Center, Phoenix, Customer Service, Customer Experience, Sales Management, Inside Sales, Technical Support, Zendesk, MS Office, Avaya CMS, Workforce Management, Live Chat, Six Sigma
