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Online Resumes with "Client experience"
Process Excellence Manager - 20 Years of Experience - Near 33578
I am interested in opportunities to leverage my experience and skill to drive market share, improve the client experience, improve or maximize existing operational processes while attaining all revenue goals in the area of finance, operations, or business development.
Ideal Companies: JP Morgan Chase, Bank of America, Citibank, Grow Financial, WellsFargo
Tags for this Online Resume: Tampa, Six Sigma, Banking, Call Center, Process Engineering, Bilingual , Business Development, Management, Metrics, Compliance
Engineering Manager - 7 Years of Experience - Near 59105
• Mechanical engineer offering six years of experience in the oil and gas industry • Proven ability to lead a team of engineers on diversified projects to create cost-effective, cutting-edge results to meet the needs of demanding clients • Experience in project management and new product deployment • Safety Leader • Master’s Degree in Construction Engineering Management
Tags for this Online Resume: Safety, Leader, Technical, Oil and Gass, Engineering Manager, Eagle Scout
Customer Service Supervisor - 20 Years of Experience - Near 07302
By way of introduction, I am a senior financial services leader with a passion for understanding, managing, and improving the client experience at all levels. As a seasoned industry professional, I have experience in front office (client services), back office (service delivery and operations), and program management (Oversight and Control) leadership roles. Each position interfaced with regulatory controls that required...
Tags for this Online Resume: leadership, client service, operations, Risk mitigation, streamline, new york, cross team
Call Center Manager, Customer Service
Analytical strategist and results-oriented professional with a strong track record of delivering high impact initiatives in Service Delivery, Customer Relationship Management, Call Center, Customer Service as well as Staff Leadership, Training and Development. A recognized expert in operational efficiency who consistently plans, evaluates, validates and implements processes that reduce errors, increase productivity and dr...
Tags for this Online Resume: Service Delivery, Customer Relationship Management, Staff Leadership, Process Improvement/Analysis, Call Center Management
Sales/ Marketing Area Manager - 4 Years of Experience - Dallas, TX
As a marketing and sales professional, throughout my career I have always been passionate about building relationships and adopting new concepts that better myself, my company and my client's experience. During this time, I have had the privilege of working alongside talented individuals at major companies such as Front Burner Restaurants, Hugo Boss, Pei Wei Asian Diner, P.F. Changs and H&R Block. My Areas of expertise in...
Tags for this Online Resume: Account Manager, Sales, Dallas, Territory Manager, Marketing , Texas
Sales Manager - 20 Years of Experience - Near 08053
PROFESSIONAL PROFILE: 20+ years experience in customer sales relations. Dependable, goal oriented individual with an excellent work ethic and the ability to resolve customer related problems. Proven record of achievement in increasing sales, effective communication skills, product knowledge and the ability to establish rapport and trust with clients. Experience in developing plans for product promotion in support of mark...
Tags for this Online Resume: NJ, PA, NY
Vice President Technology & Operations - over 15 years experience - Atlanta, GA
Innovative, entrepreneurial, and results-oriented senior leader with over 20 years of experience leading high-impact strategic initiatives to deliver savings, optimize results, improve processes and the client experience. Demonstrated successes in building and managing large-scale organizations and programs while developing and managing multi-million dollar budgets. Serve as a contributing member of the executive team, pr...
Tags for this Online Resume: Program Delivery , Portfolio Management, PMO Creation , Strategic Planning, Operations Management, Call Center Management, Application Management, Business Transformation
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
Vishwanath Certified SAS Programmer
To work in an organization, where my full potential will be explored and where I will get ample scope for development.
Ideal Companies: Nielsen, Target, Walmart, Bank of America
Tags for this Online Resume: SAS Programmer, Base SAS Certified
Marketing manager - 15 Years of Experience - Near 94121
Dedicated marketing communications leader with 15+ years of agency/client experience. Specialize in building brands and creating strategic/integrated marketing campaigns that tell your story through the right mix of marketing vehicles including online, web site content, social media, events, public relations and traditional print, direct mail, television and radio — all with a focus on ROI results.
Tags for this Online Resume: Marketing Communications, Branding, Digital Marketing, Social Media, Strategic Marketing, Marketing Analysis, Google Adwords, San Francisco
Project Manager - 16 Years of Experience - Near 11413
I am proactive, positive, and can easily adapt to new environments, this has allowed me to achieve successful outcomes throughout my years of work experience. I operate with a high level of energy and enthusiasm; I openly communicate things as I see them; I am self-assertive and I encourage healthy competition when needed. I have been working in the Information Technology Industry for many years and have excelled at provid...
Tags for this Online Resume: Project Management, Senior Program Manager, ITIL, Continuous Improvement, Project Governance, New York, NY, Process Improvements, Defect Prevention
Client Experience Gt Relationship Management Champion - 20+ years experience - Rochester, NY
Dynamic Client Success Strategist, offers strong client-focused services acumen; innovative thought leadership, deep client management and cross-functional collaborative finesse; as coach & partner to services & account engagement teams; translates business development, marketing, sales & services delivery objectives into client relationship life–cycle enrichment wins. Adept analytical & insight-driven client opportunity st...
Tags for this Online Resume: Team Leadership, Experience Management (CEM), Strategic Marketing, Relationship Marketing, Strategic Analysis Planning, Client Success Director, Entrepreneurial Creativity, Project Management, Project Manager
