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Online Resumes with "Call center operations"
Collections Agent
I am a motivated self-starter with solid analytical and communication skills with over 20 years of increasing responsibility in Call Center Operations and Vendor Management. , with proven ability to assess risk and respond appropriately. Proficient in multi-tasking and remote location management
Financial Manager, Branch or Department
Tags for this Online Resume: Workforce Planning, Call Forecasting, Capacity Planning, Inbound Customer Service, Site Leader - Call Center Operations, Credit Card
Senior Sales And Operations Manager -- Driven To Exceed Results And Cultivate Mutual Success!!!
Tags for this Online Resume: Sioux Falls, Call Center Operations Manager, Project Management, Sales Manager, Healthcare And Pharmaceuticals, Driven For Mutual Success
Customer Service Manager - 20 Years of Experience - Near 90045
•Proactive Manager with versatile experience supporting executive-level start-up companies: customer service processes, sales & distribution, facilities and resource allocation •Adept experience managing inbound/outbound call center operations to deliver customer support and technical services to medical professionals •Track record for consistently improving productivity, increasing efficiency and reducing expenses •Ability...
Tags for this Online Resume: santa monica, crm , emergency , hospital, fda, distribution, medical
IT Service Desk Manager | Help Desk Manager | Manager of Desktop Support
Top performing Service Desk Manager with 20+ years experience who provides technological expertise, leadership while establishing and following change management procedures to ensure a high degree of internal customer service and sound execution. I provide and maintain service desk operational procedures in alignment with business operations requirements and corporate policies and am able to track, escalate, communicate, a...
Tags for this Online Resume: Miami, ITIL, Help Desk Manager, KPI's, SLA's, Process Improvement, Knowledgebase
Senior Director – Finance, Shared Service & Call Center Operations-Las Vegas
Enhancing Efficiencies ■ Improving Employee Morale & Productivity, Generating Bottom-Line Savings ■ Expanding the Scope, Level, and Caliber of Customer Service
Tags for this Online Resume: Las Vegas, Call Centers, Finance, Employee Development, Project Management, Customer Service, Shared Service, Accounting
Senior Director, Quality with 20 years of escalating responsiblilites
Senior Director of Global Quality with consistent success impacting and sustaining results. Articulate and ambitious professional with a solid background in quality management, call center management, change management, research and process improvement. Skilled in interpreting business challenges and incorporating process improvements to enhance productivity while driving business continuity. Proven success in leading and m...
Tags for this Online Resume: Quality Director, Process Improvement Director, Atlanta, GA, Lean Six Sigma Black Belt, C suite consultant
Administrator - 20 Years of Experience - Near 48315
Results driven management executive, currently the Chief Operating Officer, with over 20 years of experience in workforce management, analyzing call center operations, implementing strategies, process and technologies to improve productivity and efficiency. Expert in facilitating change in workforce to support organizational operating, financial and quality objectives.
Tags for this Online Resume: Michigan, Call Center, Site Director, Operations, Workforce Management, Change Management, Process Improvement, Quality
Financial Manager, Branch or Department - 20 Years of Experience - Near 94505
Business process development and management leader with extensive experience in managing complex processes, cost reduction initiatives, handling delinquent portfolios, and administering the integration of business operations within the financial services industry. Manage the conversion and transition of key risk areas, develop collections strategies, Oversaw call center operations, and credit and collections reporting; succ...
Tags for this Online Resume: Call Center Mangement, Vendor Management, Risk Management, Process Enhancement, System Conversion
Business Development, Sales, Marketing, Call Center Operations
IT Manager/Director/VP - 18 Years of Experience - Near 11749
A distinguished VP/Director of Information Technology with expertise in diverse range of technologies with multiple financial and real estate industry settings. Demonstrated success managing Networking, Software Design, Quality Assurance, Product Development, and Internet Technology. Well-organized results oriented individual with proven ability to implement standards, procedures and processes that improve business functi...
Tags for this Online Resume: New York, NY, Long Island, NY, Data Center IT Operations, Project Planning, Project Management, Network Security and Management, Helpdesk Operations, Call Center Operations
Credit Analyst - 20 Years of Experience - Near 30031
Tags for this Online Resume: Credit Risk, Call Center Operations, Black Belt, Credit Strategy, Vendor Management, Financial Analysis
