Description
Business process development and management leader with extensive experience in managing complex processes, cost reduction initiatives, handling delinquent portfolios, and administering the integration of business operations within the financial services industry. Manage the conversion and transition of key risk areas, develop collections strategies, Oversaw call center operations, and credit and collections reporting; successfully managed production processes. Recognized for effective interpersonal communications skills. Additional strengths include: Business Process & Productivity Enhancement Strategic and Budget Planning / Management Cost Reduction / Containment Collection Strategy Development Vendor Management System Migration / Integration
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