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Online Resumes with "Call center Management "



Call Center Management Professional

Management level position in a call center with the opportunity to use extensive organizational, motivational and performance management skills acquired over decades of experience with high performance companies

call center manager

call centers

innovative, reliable business process expert

Seeking a business process improvement opportunity with a niche market leader,

Ideal Companies: Comcast, Raytheon, BAE, Juniper networks, Avid technology, Siemens

Tags for this Online Resume: sox knowledgable, trainer of staff

Vice President/Director- 30+ years diverse experience in Business, Social Sciences, Banking, and Administration enables this candidate to lead multiple areas within a company. Dynamic, ambitious, and highly motivated professional. Analytical thinker and p

Proposal Writing  Policies and Procedures  Relationship Building  Consulting  Fraud and Abuse Prevention and Detection  Contract Compliance  Quality Assurance  Call Center Management  Business Development  Reporting  Start-Up Operations  Trade Shows Corporate Growth  Data Analysis  Research  Oral and Written Communications

Tags for this Online Resume: Contract Compliance, Vice President, Director, Data Analysis, Policies and Procedures, Business Development, Research, Proposals

Customer Operations Manager, Philadelphia

Tags for this Online Resume: Customer Service management , Order management, Call Center management, Project Management, Six Sigma Green Belt, Voice of the Customer

Call Center Manager/Director

Call Center Management professional with 8 years of working experience in: fast-paced, time-sensitive, and start-ups, inbound, outbound and blended call center environments. Highest transition/training success rate in call center history – 1000 center call center, call volume-16,000 calls daily. Managed SME’s and newly hired supervisors to successfully transition over 200 call center representatives to answer technical...

Featured Profile

General Manager / Director of Operations, Philadelphia, PA.

A result focused, profit generating and diversified business leader looking for a leadership position to provide hands-on experience to evaluate, guide and build a result driven organization.

Ideal Companies: Kraft, Firestone, Nestles, AT&T, US Government

Tags for this Online Resume: Transportation, Logistics, Director of Operations, Profitability, Customer Service & Satisfaction, Turn around operations

Call Center Manager

Seeking a leadership position in technology and customer relations utilizing my successful experience in software solutions and customer service, where I can build lasting and rewarding relationships for the growth and success of the company.

Tags for this Online Resume: Call Center Manager, Account executive, Account Manager, Help Line Manager, Customer Service Manager, Manager

Customer Service Expert

Dynamic, customer-focused Executive Leader with over 20 years of progressive experience in the Call Centre industry. Expertise in call center management, including service level management, performance management, service quality, customer satisfaction, budget management, strategic planning, process documentation, innovation and technology management. Demonstrated ability to work closely with associates and clients of di...

Tags for this Online Resume: customer service, workflow management, client management (BPO), customer focus, goal oriented, organized

Customer Sales/Service Call Center Manager