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Online Resumes with "Call Center Director"
Manager - 18 Years of Experience - Near 55378
QUALIFICATIONS PROFILE Highly accomplished call center Director/Manager with over 20 years of project management experience. Experience includes: Developing and implementing diverse policies /procedures, work force management support, promoting company growth, and extending quality customer service. Managing the erection of more than 15 call centers nationwide, responsibilities include hiring training quality assurance, and...
Tags for this Online Resume: Business Analysis, Business Analyst, Commissions, Forecast, Forecasting, Gathering Requirements, Interactive Voice Response, Inventory, Requirements Gathering, Work Force Management, Health Care Processes and Procedures, Call Center Manager, UAT Testing, RSA and Agile Mythology for gather user requirements, BluePumpkin, Gap Analysts
Call Center Director/ Customer Service Manager - 15 Years of Experience - Near 30008
Tags for this Online Resume: Management, AT&T, Audit, Call Center, Business Operations, Business Requirements, Information Technology, Inventory, Inventory Control, Logistics
Customer Service Supervisor - 20 Years of Experience - Near 23060
Summary of Experience I possess over twenty years of experience in customer service, customer service management and as Director of Customer Service. My experience has developed into a customer service style that is effective in any customer service environment. This ranges from face to face interactions and within call centers. As Director of Customer Service I have experience, reviewing and critiquing resumes along with s...
Tags for this Online Resume: ERISA, Profit Sharing, ACD, Automatic Call Distribution, Applications, Underwriter, Underwriting, Call Center, Coaching, Complaints, customer service, customer service representative, call center, sales
Customer Service Manager - 17 Years of Experience - Near 30076
Operations Executive highly accomplished professional with 16+ years of diverse industry experience in leadership and management, improving customer service within the call center operations environment. This includes driving improvement in customer satisfaction, employee development and retention, and productivity for front office and back office functions. Ensures that all initiatives are executed effectively and effici...
Tags for this Online Resume: Management, Customer Relationship Management, Security, Billing, Call Center, Coding, Help Desk, Information Security, Interactive Voice Response, ISO, Call Center Director
Sales Manager - 13 Years of Experience - Near 75007
SUMMARY OF QUALIFICATIONS A proficient, take charge, bilingual sales and customer service professional with experience and success in executive level consultative selling. Tenacious hunter with the proven ability to build/grow a territory, penetrate new markets and build market share. Proven ability cultivating and maintaining long-term client relationships to grow revenue. Highly effective time manager with excellent organ...
Tags for this Online Resume: Project Manger, Marketing, Sales, Management, Call center director, AT&T, Complaints, Customer Service, Problem Solving, Brand Management
Customer Service Manager
Tags for this Online Resume: Management, Planning, Strategic Planning, Software, Call Center, Customer Service, Transportation, EDI, Electronic Data Interchange, Start-ups
Customer Service Manager
Tags for this Online Resume: Forecasting, Planning, Call Center, Annuity, Estimations, Management, Problem Solving, Quality, Quality Assurance, Status Report
Chief Executive Officer - 44 Years of Experience - Near 79912
Result driven with a wide range of expertise in Start up operations, Strategic planning, Operations, Bussiness develpment, Scanning and data entry and other BPO's activities. Call center Director with history of top ranked production in inbound and outbound call centers. Routinely managed high volume within deadline intensive settings such as sales, customer service, collections and political research campaigns. Excellent ...
Tags for this Online Resume: Airlines, Corporate Accounts, Human Resources, Management, Manufacturing, Quality, Quality Assurance, Quality Control, Budgetary, Data Processing
Customer Service Manager - 20 Years of Experience - Near 75010
* Outgoing, personable communicator with strong ability to build rapport and achieve results with Clients, Vendors, and Colleagues of all backgrounds. Solid documentation, training, and public speaking skills. * Analytical, organized and productive, working smart to ensure quality completion of complex, deadline-driven projects and special events. * Trained and experienced in total Call Center Management. Key strengths inc...
Tags for this Online Resume: Training, AVAYA, Remedy, ACD, Automatic Call Distribution, Call Center, Recruiting, Retail, Troubleshooting, Distribution
Software Sales Representative
Tags for this Online Resume: Business Development, Business Development Manager, Distribution, Sales, Networking, Management, Account Manager, Call Center, Cisco, Help Desk
Program Manager - 4 Years of Experience - Near 95762
Tags for this Online Resume: Leadership, Telephony, Budgeting, Documentation, Integrate, Management, Microsoft PowerPoint, Quality, Quality Assurance, Quality Management
Medical or Health Services Manager
Ideal Companies: Healthcare call center, Claims Management, Customer Service/ Member or Providers service
Tags for this Online Resume: Sales, Billing, Call Center, P&L, Leadership, Recruiting, Dba (Database Admin), Management, Corrective Actions, CSC
