I am Highly driven, self-motivated, detail oriented, adaptable self-reliant professional with 13 years’ experience as a, Manager in Operations and 19 years experience in Customer Services. I have a proven track record of accelerated learning, seeing projects from inception to completion, and completing tasks quickly and efficiently. Thrives in high pressure environments where priorities are constantly changing. Working as p...
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Avaya CSM Supervisor, Team Building
I provide independent consulting, appraisal and training services for my clients to assist them in achieving their strategic process improvement objectives.
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CMMI, Lean, Sigma, ITIL, Agile, SCAMPI, Scrum, Process Improvement
While working I would like to obtain my PMP certification and CSM credentials and eventually an MBA. These certifications will allow me to contribute increased skill set abilities to achieve business goals.
Coming from a background that includes broad exposure to a number of industries as a consultative services contractor for technology issues or organization systems, ideally I would perform a number of functions in an organization that thrives in a changing environment, facing challenges that it recognizes it can best overcome through a “learning organization” approach. My particular vocational opportunities came about becau...
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PMP, CSM, MBA, PhD in progress, former CEO, small business owner, consultant, leader, scholar
With more than 13 years of experience, I have an abundance of ERP, cloud technology and integration, project management, customer service experience, leading projects and teams in large, diverse complex systems. I add value by thinking outside the box and engaging others in a collaborative and meaningful decision-making process. As such, I am sure I can help add value to your organization.
Project Management Professional, experienced in enterprise wide software implementations.
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Management, Team Leader, Trainer, Fiscally Responsible, Results Oriented
