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Online Resumes with "Avaya"
Workforce Manager - 20 years
Professional Customer Service and Call Center Manager with 24 years of experience in fast-paced customer service and call center environments. My goal is to acquire a position where my Customer Service and Workforce Management leadership skills, experience and in depth training will ensure customer elation, company growth, department success and career advancement.
Ideal Companies: Dell , Facebook, Google
Tags for this Online Resume: Workforce, Manager, Aspect, Austin, Customer, Staffing, Customer Service, Audit, Management, Resource Management, Training, AVAYA, Cms, MicroStrategy, Automation, management, manager, Reporting
Project Manager - 20 Years of Experience - Near 30097
Proven record of achievement guiding sizeable, cross-functional programs for major information technology corporations through effective team management and implementation of targeted business solutions. Aptitude for high-level architecture and technical design for innovative IT application projects. Highly adept project manager through all stages of original concept design, team and equipment management, and final implemen...
Tags for this Online Resume: software, sdlc, Architect, Project Management, Project Manager, Senior Project Manager, Business Intelligence, Interactive Voice Response, Management, Program Manager, voip, telecommunications, avaya, crm, vendor management, managed services, unified communications, software life cycle management
Telecommunications Sales Agent - 20 Years of Experience - Near 95678
Tags for this Online Resume: Account Manager, AVAYA, Documentation, Internet, Lightwave, Microsoft, Microsoft Excel, Microsoft PowerPoint, Microsoft Windows XP, Microsoft Word, sales, business development, outside sales, sales representative, account manager, inside sales
Project Coordinator- 10 Years of Experience - Near 10314
Tags for this Online Resume: AVAYA, Call Center, Cisco, Management, Pbx, Scheduling, Telephony, Troubleshooting, Voice, CAT, coordinator, avaya, relocation
System Administrator - 14 Years of Experience - Near 10583
Professional Summary * Over 12 years of experience on heterogeneous Systems/Network, VMware Administration. * Expertise in installing configuring, managing & troubleshooting of VMware ESXi 6/ 5.5/5.0/4.0 and ESX3.5, venter Servers. * Expertise in Network & Systems Administration of Windows server 2003 / 2008 /2012 * Experienced in creation of VM's on ESX server and installation of Windows. * Experienced in Exchange servers ...
Tags for this Online Resume: Systems Administrator, Technical Support, Telephony, Troubleshooting, Virtualization, Windows Internet Name Service, Wireless, AVAYA, Benefits, Blackberry
Project Manager - 20 Years of Experience - Near 30135
Summary of Qualifications I have 25 years of experience in Project Management and have worked a wide range of projects from small installs to large initiatives. During this time, I have used many different project methodologies. In addition, I have used Organizational Change Management and Six Sigma to develop/facilitate/manage change for Deposit Services (Call center improvements), Safe Box Services (Customer Information P...
Tags for this Online Resume: Legal, Project Management, Project Manager, Services, Software, Call Center, Legacy, Communications, Data Communications, ACH
Manager - 20 Years of Experience - Near 92656
Tags for this Online Resume: Novell, Novell Netware, AVAYA, Cabling, Distribution, Interactive Voice Response, Legacy, Operating Systems, Microsoft, Real Estate, Workforce Management, Quality Assurance, Project Management, Security, Cisco
Network Architect - 17 Years of Experience - Near 29680
Professional Summary: Dedicated leader with extensive experience in manufacturing, insurance, and software development environments. Ability to focus on the big picture, provide cost effective solutions, motivate and lead people. Currently holds a Clearance. Additional Languages: Spanish, Italian, German, and French. Experienced with SQL 2005, 2008 R2, and 2012. Setup and configured databases, installed instances, and frequ...
Tags for this Online Resume: Management, Media Relations, Troubleshooting, Laptop Computer, Network Security, Networking, Security, AVAYA, DHCP (Dynamic Host Configuration Protocol), J.D. Edwards, java, linux, javascript, agile, html, software, Solutions Architect, IT Manager, vmware, virtualization, SAN, NAS, project management, servers, Windows 2008, Windows 2012, Active Directory, Visio, Documentation, methodology, executive management, IT Director, Project Lead
Telecommunications Analyst- 20 Years of Experience - Near 60517
To manage vendor accounts, customer accounts, or projects in the telecommunications field.
Ideal Companies: Excelon, Verizon, Edwards Hospital
Tags for this Online Resume: Pbx, AVAYA, Management, Voice, AT&T, Documentation, End-user Support, Messaging, Wireless, Billing
Business Analyst - 4 Years of Experience - Near 07950
Summary: Senior VOIP Engineer, PM and Telecom Professional with 20 plus years experience. Avaya Expert, Solution Architect, Design, Implementation, Avaya IP Office, Presales, Support and PSTN. Developed a good grip on Avaya Products which includes Avaya Communication Manager, Avaya Aura Session Manager, Avaya System Manager, Call Center, CMS, AES and VOIP. Easily adapt to new environment and get up to speed quickly. 20 plus...
Tags for this Online Resume: Call Center, AVAYA, Cms, Servers, ESS, Messaging, Services, Technical Lead, Communications, Support, software, linux
Database Designer - 6 Years of Experience - Near 75063
Tags for this Online Resume: Assessments, Automation, AVAYA, Content Management, Encryption, Forecasting, Information Security, Infrastructure, Legacy, Management, sql, java, javascript, it jobs, agile, html, software, linux, SSIS, SSRS, SSAS, Tableau, QlikView
Help Desk Specialist - 15 Years of Experience - Near 23831
QUALIFICATIONS: Clearance, obtained in 2011 Microsoft Certified Professional 10-15 years IT related experience
Tags for this Online Resume: Imaging, Desktop Computer, Networking, Troubleshooting, Windows 7, Active Directory, AVAYA, Connectivity, Microsoft Active Directory, Microsoft Windows 7, it jobs, software, sql, iPhone, Win10, VDI, Thin and Thick clients
