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Online Resumes with "Avaya"
Team Leader - 20 Years of Experience - Near 07052
SUMMARY * Project Manager/Product Engineer -Systems design and Engineer/Analyst (H/W & S/W) with over 18 years' experience and expertise in Network Management System Testing, (QA, Integration, Performance, functionality), Product/Project management, System Engineering and Management of Technology. * Worked in primarily the communications and Finance industry for Fujitsu Network Communications, Lucent Technologies, AT&T, Ava...
Tags for this Online Resume: VOICE & DATA ANALYSIS, INTEGRATION & API TESTING, Planning, VISIO, Evaluate, BUSINESS DEVELOPMENT, Microsoft Visio, Network Management, Networking, WEB TESTING, TEST CASE DEVELOPMENT, PROJECT MANAGEMENT, NETWORK PROVISIONING, BILLING, WIRELESS, PRESENTATION & TEACHING, Customer Relations Management, agile, software, c++, html
Team Leader - 20 Years of Experience - Near 83709
I have an extraordinary talent for visualizing complex systems and understanding how all the technology, process and business pieces fit together most effectively. In addition, I have the communication skills to clearly state how to get to the desired end point and people skills required to motivate behavior toward reaching that goal. My own objective is to find a position that will allow me to use these skills to advance a...
Tags for this Online Resume: Project Management, Project Manager, AVAYA, Call Center, Configure, Consulting, Accounting, Computer Operator, Management, PCI, avaya
Project Manager - 15 Years of Experience - Near 30114
ACCOMPLISHMENTS * Managed large scale projects and programs $1M - $20M+ producing $35M+ annual cost savings * Recovered failed $9M Enterprise Cloud Contact Center (SaaS) project * Oversaw and monitored States $1.2B IT outsourced managed services contract managed outsourced service providers IBM/ATT, Capgemini (MSI) enforced service delivery SLA's and financial adherence * First-ever 1,200 seats, multi-site customer service ...
Tags for this Online Resume: Call Center, Disaster Recovery, Infrastructure, Customer Relationship Management, Management, ACD, Automatic Call Distribution, AVAYA, Continuity Management, Sungard
IT \ Telecom Director
Keeping ahead of Technology making technology work for us.
Tags for this Online Resume: Design, AVAYA, Citrix, DRP, BDP, PCI
System Engineer - 17 Years of Experience - Near 29801
Tags for this Online Resume: CAD Tools, Document Management, Management, Support, Technical Support, Wireshark, AVAYA, Communication Systems, Dell, Help Desk, software, html, agile, it jobs
Customer Service Manager - 20 Years of Experience - Near 21061
Summary of Qualifications Intensely focused and driven customer service leader skilled at developing above industry standard customer service teams. A fluid and persuasive communicator who has presented business cases to Executive Leadership & Operating Partners. Has excellent oral, written, and public speaking abilities that benefit any environment. Proven ability to leverage call monitoring systems to elicit sales and ser...
Tags for this Online Resume: Sales, Sales Support, Support, AVAYA, Business Requirements, Call Center, Cms, Cognos, Customer Service, Leadership, MS Project, Project Management
System Engineer - 16 Years of Experience - Near 76208
SUMMARY Brian has had a successful career in the IT industry for more than 20 years. He has the experience to work within the full range of organizational maturity, from the small start-ups to the larger global organizations. Brian's broad spectrum of projects include server upgrades of both physical, virtual and software components, IT expansions across remote locations including the installation of new Voice and Data circ...
Tags for this Online Resume: Exchange, VMWare, Domain, AD, Windows, Tivoli, Mcafee (Virus Control), Structured Query Language, Dell, Management
Network Administrator - 7 Years of Experience - Near 33189
Areas of Expertise: IT Project management Training and mentoring Server Installation & Management LAN/WAN Administrator Process Testing & Improvement Full Network Support Vendor Sourcing & Utilization IT Leadership Development High Performance Operations Qualifications * Dedicated and reliable professional with superior management and staff development skills * Ability to work efficiently in high-pressure and fast-paced env...
Tags for this Online Resume: Support, Technical Support, AT&T, Billing, Scheduling, AVAYA, Cisco, Cisco Routers, Citrix, Information Technology, sql, linux, Microsoft, MCITP, CCNA
Telecomm Specialist - 15 Years of Experience - Near 19330
PROFESSIONAL SUMMARY * Managed, developed and overseen 10 Supervisors overseeing 12 departments and 125 associates. Developed essential processes with analysis and measurements to meet a specific operational metrics for a start-up company. * Developed and managed 10 Supervisors overseeing 12 departments and 125 associates. * Managed a $24 million annual budget. * Managed system startups and migrations. * Designed and projec...
Tags for this Online Resume: Billing, Management, Budgeting, Business Plan, Call Center, Documentation, Inventory, avaya, IP Office, Telecommunications Manager
Customer Service Representative - 16 Years of Experience - Near 64134
Tags for this Online Resume: Complaints, Billing, Deposits, Insurance, Filing, Inventory, AVAYA, Call Center, Citrix, Customer Service, call center, customer service representative
Business Analyst - 20 Years of Experience - Near 87104
Profile Career Achievements Technological and professionally experienced in managing and maintaining enterprise day to day activities, implementations of software and hardware, deployments and upgrades. I to use my education and experiences obtained over years of working within the ever changing IT industry. Installed all PC's/Peripheral's and Printers at the new Presbyterian Rust Medical Center. Upgraded all digital phones...
Tags for this Online Resume: AVAYA, Information Technology, Voice, Desktop Computer, Laptop Computer, Security, Documentation, Dos, Gateway, Microsoft Access
Customer Service Manager - 3 Years of Experience - Near 92056
SUMMARY OF EXPERIENCE Result-driven professional with 10 plus years experience in managing high-volume business operations. Strong orientation in customer service/satisfaction. Proven track record of: optimizing performance, driving revenue growth and strengthening competitive market position. Introduced continuous process, business, and leadership competencies to facilitate positive change. Expert in client relationship ma...
Tags for this Online Resume: Support, Technical Support, Telemarketing, Email, HR, Human Resources, IBM, Information Technology, IT Manager, Monitoring, Continuous Process Improvement, Training, Staff Development, Avaya Telephony Experience, Team Building, Script Development, Agent Coaching/Counseling, Staffing Recruitment, Position Postings via Social Media, Stong Interviewing Experiance, Technical Improvements-Software/Hardware
