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Customer Service Manager - 3 Years of Experience - Near 92056
SUMMARY OF EXPERIENCE Result-driven professional with 10 plus years experience in managing high-volume business operations. Strong orientation in customer service/satisfaction. Proven track record of: optimizing performance, driving revenue growth and strengthening competitive market position. Introduced continuous process, business, and leadership competencies to facilitate positive change. Expert in client relationship ma...
Tags for this Online Resume: Support, Technical Support, Telemarketing, Email, HR, Human Resources, IBM, Information Technology, IT Manager, Monitoring, Continuous Process Improvement, Training, Staff Development, Avaya Telephony Experience, Team Building, Script Development, Agent Coaching/Counseling, Staffing Recruitment, Position Postings via Social Media, Stong Interviewing Experiance, Technical Improvements-Software/Hardware