Profile Career Achievements Technological and professionally experienced in managing and maintaining enterprise day to day activities, implementations of software and hardware, deployments and upgrades. I to use my education and experiences obtained over years of working within the ever changing IT industry. Installed all PC's/Peripheral's and Printers at the new Presbyterian Rust Medical Center. Upgraded all digital phones to VoIP at Presbyterian HS throughout the state of NM. Graduated from the prestigious Cisco Academy at CNM. Learned the new Human Services Aspen Software and Trained Human Services employee's throughout the state utilizing the new Gui based Software. I am very well versed in using Customer Service in all my IT Actions for better effectiveness with Co-Workers and End-Users. Technological and professionally experienced in managing and maintaining enterprise day to day activities implementations of software and hardware deployments and upgrades. I to use my education and experiences obtained over years of working within the ever changing IT industry. Installed all PC's/Peripheral's and Printers at the new Presbyterian Rust Medical Center. Upgraded all digital phones to VoIP at Presbyterian HS throughout the state of NM. Graduated from the prestigious Cisco Academy at CNM. Learned the new Human Services Aspen Software and Trained Human Services employee's throughout the state utilizing the new Gui based Software. I am very well versed in using Customer Service in all my IT Actions for better effectiveness with Co-Workers and End-Users.

Highlights:

• AVAYA
• Information Technology
• Voice
• Desktop Computer
• Laptop Computer
• Security
• Documentation
• Dos
• Gateway
• Microsoft Access