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Online Resumes with " Problem Management"



Program Analyst

I have been a contractor supporting the FAA for 18 years and lost my contract. I've been in aviation since 1971 and want to stay in forever. I've been doing aviation technology and procedures to solve problems and manage program improvements.

Tags for this Online Resume: program analyst

Database Administrator

PROFESSIONAL SUMMARY: * A Qualified IT Professional with 8+ years of experience including 5+ years of experience as a Service-Now suite developer and administrator. * Hands-on Experience in technical implementation of Change Management, Incident Management, Problem Management, Service Catalog, Software Configuration Management, Reporting, Discovery and Integrations * Expertise on various ServiceNow customizations as per cli...

Tags for this Online Resume: Javascript, Structured Query Language, HyperText Markup Language, Integrate, Management, Microsoft Access, Microsoft Change Management, Cascading Style Sheets, Change Management, CSS

System Administrator - 18 Years of Experience - Near 18901

Summary of Qualifications * Two decades of IT experience with a prime focus on integrating, application design and architecture, development and implementation. * 15+ years hands-on experience in implementation, configuration and customization of CRM applications. * Lead role experience of over 10 years, 2+ years of management experience. * Widely experienced in all phases of Software Development Life Cycle. * Experienced i...

Tags for this Online Resume: Ssl, Team Lead, User Interface, Call Center, Configure, Credit Card, Data Modeling, Database, Disaster Recovery, eBusiness Applications, sql, Application Architecture

Programmer - 4 Years of Experience - Near 95118

Professional Summary: Over 7 years of Information Technology experience with 4+ years of experience in the Salesforce.com CRM platform as a Developer and Administrator. Provided architectural designs based on customer requirements and led scrum meetings for the project. Extensive experience with Administration, Configuration, Implementation, Development and Production support events on Salesforce.com Platform. Proficient wi...

Tags for this Online Resume: Applications, Data General Eclipse, Eclipse, SalesForce, Support, Email, HyperText Markup Language, Microsoft Windows, Services, Web, sql, java, it jobs, agile, software, html, Salesforce

Manager - 20 Years of Experience - Near 60061

SUMMARY OF QUALIFICATIONS Management professional working in the Governance area of IT for 16 years. Diverse experience includes Washington Mutual as Regional Duty Manager Processes reporting Daily status for multiple date centers. Presented to CIO and staff daily, responsible for performance and service at (Downers Grove & Vernon Hills and one Wisconsin data centers (Milwaukee). * Developed policy for Change, Problem, CMDB...

Tags for this Online Resume: Asset Management, Management, Process Improvements, NOC, itsm, change managemant, SACM, Problem management, CSI, Process Architect

Software Engineer - 3 Years of Experience - Near 48335

SUMMARY: * Around 3+years of extensive experience in the IT industry with 2 years of expertise as SPLUNK Consultant and experience on Linux/UNIX, Java, SQL. * Have worked as a Splunk Admin and was involved in capturing, analyzing and monitoring. * Experience on Splunk Enterprise Deployments and enabled continuous integration on as part of configuration management. * Provide regular support guidance to Splunk project teams o...

Tags for this Online Resume: Object Oriented Analysis and Design, OO, Operating Systems, Planning, Project Management, Python Programming Language, Scripting Language, Security, Structured Query Language, Support

Major Incident Manager - 13 Years of Experience - Near 34476

Summary Searching for employment in a position, that will represents a challenge, and offers the opportunity to grow professionally. A dedicated professional, able to work well in a team environment, as well as independently. Strongly oriented to providing quality customer service

Tags for this Online Resume: Management, Root Cause Analysis, IBM, Call Center, Call Center Management, Customer Service, Hardware/Systems, Itil, Microsoft, Microsoft Office, cloud, Incident Manager, Problem Manager, Change Manager

ServiceNow Administrator - 27 Years of IT Experience - Near 64152

Excellent ServiceNow and/or Remedy Administrator. Expert in IT Service Management. Infrastructure maintenance/setup experience.

Tags for this Online Resume: Troubleshooting, Remedy, Systems Analyst, Information Technology, Support, ServiceNow, Change Management, ITSM, Asset Management, Incident Management, Problem Management, Release Management, Administrator, Service Management, SQL

Manager - 17 Years of Experience - Near 08628

SUMMARY: * 15 years of experience with Active Directory (AD), Exchange and related technologies in an enterprise environment. * Troubleshooting all technical applications, hardware and software configurations. * LAN connectivity to switches, routers and patch panels. * Ability to troubleshoot and configure network connectivity problems, manage various network vLAN environments, user administration in an Active Directory env...

Tags for this Online Resume: Microsoft Windows 7, Windows 7, Blackberry, Cisco, Connectivity, Microsoft, Microsoft Windows 8, Microsoft Windows XP, Network Support, Networking

Project Manager - 20 Years of Experience - Near 25404

enterprise Responsible for directing a team of Enterprise Engineers on the architectural design and implementation of CA Unicenter for a coast to coast Network Operating Center (NOC). Architect the implementation of the CA Unicenter r11.x & r12.x suite, which includes, but not limited to, the following options: Unicenter NSM Unicenter Client Management Unicenter Cohesion eTrust Admin Option eTrust Access Control eTrust Intr...

Tags for this Online Resume: webMethods, Extensible Markup Language (XML), Firewall, Health Insurance Portability And Accountability Act, HyperText Markup Language, Integrate, Itil, cloud, cmdb, ITAM, ITSM

Business Analyst - 10 Years of Experience - Near 95648

PROFESSIONAL SUMMARY I am a dedicated, detail oriented, professional with a strong emphasis in process improvement and applying my IT knowledge to become a crucial asset for any company. I proudly maintain a highly productive, positive, efficient and quality-driven workplace with a 15 year proven track record of success. HIGHLIGHTED SKILLS * Process improvement * 10+ years in workflow development * Analyzing incidents to im...

Tags for this Online Resume: Regression Testing, Test, Training, Intensive Care, Intensive Care Unit, Intranet, Medical, Medical Records, PEDIATRIC, Pediatric Intensive Care

System Administrator

SUMMARY: * Over 9+ Years of experience in Windows and VMware Systems. * Worked as a team member and team lead to provide 24x7 on-call Windows and VMWare production support and escalations. * Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a ran...

Tags for this Online Resume: Security, Active Directory, DFS, DHCP (Dynamic Host Configuration Protocol), Kerberos, Microsoft Active Directory, Microsoft Windows, Azure AD connect, DFSR, Quest Active Roles, Quest Forest recovery manager, Quest reporter, Quest Auditor, Leberman, Men and Mice, RADIUS, LDAP, PKI