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Online Resumes with " Problem Management"



Data Centre Manager - 17 Years of Experience - Near 70126

Managing Director of Data Centers. Direct and manage all Data Center Re-locations, Co-locations, data migration, account delivery, , Project Manager over all SOW and SDLC, NOC, Service Desk Managemnt, Service Catalog and improving SLA's for operirations and implementing ITIL standardization for incident service tickets, change management, and problem management,and RCA, Root Cause Analst.

Tags for this Online Resume: ITIL, PMO, Director Data Centers, Account Deliver Manager, Service Desk Manager, NOC Support Operations, Point-of-Sales Programmer/Manager, Netword Operations Manager

Incident/Problem Management Consultant - 15 years Experience

Civil Estimates Manager & Project Manager

I am interested in demonstrate my management position where I can increase my leadership abilities through regularly encountering and solving problems, managing budgets and meeting targets.

Featured Profile

Enterprise IT Infrastructure Client/Service Manager/Director

Dynamic IT Infrastructure Manager with more than 20 years’ experience designing, planning and maintaining data center operations. Proven expertise providing data center infrastructure and IT service management to high profile corporations and organizations. Skilled at server room migrations and consolidations, patch management, monitoring and system troubleshooting. Solid background in infrastructure design and layout, vend...

Tags for this Online Resume: DCIM, Data Center, Enterprise, Visio, DNS\WINS, Active Directory (AD), Change Control, Windows Server 2008/2003, SAN\NAS, LAN\MAN\WAN, TCPIP, VoIP, BMC, UPS\PDU, StarLine Busway, HP / IBM / DELL / Cisco, EMC / ISILON / CLARiiON, Troubleshooting / Critical Thinking / RCA, designing / deploying / supporting, Storage / Backup / Recovery / DR, Troubleshooting / Critical Thinking / Root Cause (RCA)

Product Design Engineer - 20 Years of Experience - Near 78681

Flexible to contribute as a hands on design engineer, system engineer and/or project manager, engineering manager to lead a technical team for product development, manufacturing & customer service. NY & TX states are prefered, relocate is acceptble.

Tags for this Online Resume: Project Management, development & delivery & , Problem Management, issues soving, System Design, CAD-Finite Element Analysis, Mechanical Optimization for Cost & Relibility, System (Mechnical, Electrical, Software) Testing, Chinese, English; Russian & Japanese

Business Analyst - 15 Years of Experience - Near 80111

As part of the ITSM management team, the Change Advisory Board, and the process owner for Service Requests and Incident Management, I have put into practice many of the aspects of the ITIL framework. This is exemplified through the development of automated service request workflows, incident wizards, and Coaching Loop Assessments which have enabled process compliance in these areas. Through quality reviews, metric reporti...

Tags for this Online Resume: Denver, ITIL, ITSM, ServiceNow, Metrics, Reporting, Analysis, Process

The Ghandi of Human Performance Improvement

Innovative designer and implementation leader of solutions.

Ideal Companies: Accenture, Nike, Microsoft

Tags for this Online Resume: Senior Training Manager/Director

Featured Profile

Wm G Murtha 1

A service delivery professional possessing information technology and business knowledge, combined with the ability to collaborate and communicate with associates on all levels. Established skills in problem resolution, customer relationship building, administrative support, leadership, data center and network operations, application resolution support, customer service and IT help desk, teamwork, training, change managemen...

Tags for this Online Resume: Project, Incident, Process, Liaison, Training

Electrical Engineer - 18 Years of Experience - Near 91364

Summary; Over 18 years experience in field of Industrial and Machinery Automation, Process and Control Systems. Experience in Project designing, R&D, Design, Develop and Programming PLC and DCS Consulting, Automation software design and development, Technical support, proven proficiency in Architecture and implementing creative solutions, Problem management and resolution for new and existing systems for different indust...

Tags for this Online Resume: Manufacturing Engineer, Process Engineer, Control Engineer, Motion Engineer, Sales and Technical Support, Busininess Developer

Strategic Global Incident/Problem CritSit Manager - Certified - 7 yrs exp - Remedy

Service Delivery and Support professional with inspired successes across multiple disciplines. Strengthening the heart of businesses by supporting clients as an Impact Player that drives restoration of services. As an "Incident / Problem Manager" I restore services and minimize the impact to overall business operations. Whether consulting or building effective Impact Player initiatives, my first priority is directing resour...

Technical Trainer - 18 Years of Experience - Near 75231

PROFESSIONAL SUMMARY * Service Asset and Configuration Management (SACM) trainer and account advisor * Technical change agent and astute troubleshooter * Configuration and maintenance of Atrium CMDB tool * Change Management trainer and account advisor * Increase operational efficiencies * Transitions IT staff effectively during outsourcing contracts * Manages software upgrades and documentation during critical IT process th...

Tags for this Online Resume: Dallas, ITIL, ITSM, Problem Management, Change Management, Configuration, Service Management, Change Management, Itil, Configuration Management, Configure, Management, Remedy, BMC Software, Documentation, Transitions

Project Manager - 10 years Change Manager - 5 years Problem Management 5 years

I am a project Manager with 10+ years in managing IT projects, Change Management and Problem Management.

Tags for this Online Resume: project management, problem management, change management, outage management, 30188, Georgia