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Online Resumes with " METRICS"



Program Manager - 15 Years of Experience - Near 24503

SUMMARY OF QUALIFICATIONS: * More than 20 years of extensive customer interface and experience in Government agency support * Strong background in gathering program requirements, managing program objectives and reporting status, issues, performance metrics, and management updates to clients * Performed as a Government Representative managing program acquisition documentation, contract resource allocation and software applic...

Tags for this Online Resume: management, PMP, CSM, Documentation, Program Manager, Software, Software Development, Integrate, Quality Assurance, Test, Requirements

Director of Human Resources - 16 Years of Experience - Near 10010

PROFESSIONAL SUMMARY Accomplished Human Resources professional with 17 years of extensive diversified experience in Human Resource Practices including State, Federal and Local Employment Laws, Legal Preparation, Employee Relations, Internal Investigations, Conflict Resolutions, EEO, Workforce Planning, Leadership Development, Talent Acquisition, Onboarding, Training, Performance Management, PIP's, Policies and Procedures, A...

Tags for this Online Resume: Arbitration, Compliance, Forecasting, Legal, OSHA, Talent Acquisition, HR Metrics, Supervision, HR Auditing, Mediation, Retention, Workforce Planning, Policies and Procedures, Employee Handbooks, Affirmation Action, EEO, Title VII, Title IX, Employee Relations, Benefits, Human Resources

Quality Engineer - 20 Years of Experience - Near 01845

Accomplishments Petco Animal Supplies, Inc. * Reduced in-store costs by $3.2M annually by leading cross-functional work streams in streamlining retail store operations, reducing labor & material costs. * Reduced time to open new stores by 2 - 4 weeks by leading a cross-functional team (requested & sponsored by President & Chief Merchandising Officer) in streamlining the process, incurring additional EBITDA. CVS Caremark (Ph...

Tags for this Online Resume: Complaints, Pharmaceutical, Quality, Quality Assurance, Support, Automotive, Electronics, Inventory, Manufacturing, Systems Analyst, manufacturing, "project management", mechanical engineer, reliability, electrical engineer, lean six sigma, green belt

Director of Talent Acquisition - 20 Years of Experience - Near 95818

SUMMARY of QUALIFICATIONS: * Over 20 years of diverse Human Resources, Talent Acquisition, Recruitment and Retention Experience, 18 years in Leadership roles * Relationship building, management consulting & customer service experience * Extensive experience hiring, developing, and managing recruiting & project teams * In-depth experience with Diversity Recruitment, Affirmative Action & OFCCP initiatives * Workforce planning...

Tags for this Online Resume: Talent Acquisition, Planning, Workforce Planning, HR, HR Metrics, Human Resources, Metrics, Nursing, Services, Staffing & Recruitment

Quality Assurance Specialist - 17 Years of Experience - Near 20010

SUMMARY: * IT Experience includes over 15 Years as QA/QC Test Engineer/Software Engineer/Functional/Business Analyst. * Served as the lead Test Engineer for various HIPAA Data Transactions and EDI technologies, web/java, Oracle/PeopleSoft app, SAP, Ecommerce, Healthcare, and non web based applications for various projects providing functional and technical analysis. * Roles included QA, QC, Testing, Validation, Training, Bu...

Tags for this Online Resume: SQR, Automation, EDI, Electronic Data Interchange, Metrics, Web, Web Applications, Web Technologies, Applications, Defect Tracking, PeopleSoft, Oracle, QA, Tester

Manager - 10 Years of Experience - Near 77539

Professional Summary Accomplished Call Center Manager with proven success in leading a large customer support organization and successful call center of 80-125 staff taking inbound customer contacts for Unemployment Insurance using a Centurion CARES communication platform, and building a strong workforce management team while training for improvement of metrics such as AHT (average handle time) and ASA (average speed to ans...

Tags for this Online Resume: Scheduling, Security, Services, Support, Technical Support, Call Center, Documentation, Management, Payroll, management, manager, metrics

Supply Chain Manager - 20 Years of Experience - Near 48238

Professional Summary - Director of Transportation 20 years transportation experience / Startup, turnaround & management of profitable multi-site logistics operations / Excellent qualifications in Operational and Fleet Planning management / Rapid Development of company's corporate business supply chain strategy / Highly experienced and accomplished in use of methodologies and metrics to identify and drive changes that positi...

Tags for this Online Resume: Training, Financials, P&L, Cost Control, Management, Assessments, FACETS, Leadership, Leadership Development, Planning, transportation, Supply Chain

Information Technology Manager

Performed as a Senior Support Engineer for Hewlett-Packard and was elected to become a Resident Account Engineer Lead for Boeing Data Center. RESULTS: Independently led an on-site team of support engineers. Supported the secure site at Boeing and Government Sites (EOUSA and USPS) * Delivered engineering support for multiple corporate moves and implemented new client server technologies at multiple sites. RESULTS: Customer s...

Tags for this Online Resume: Inventory, Receivables, Test, Logistics, Services, Diagnostics, Microsoft, project manager, trainer, Construction, manager, assistant manager

Customer Service Supervisor - 9 Years of Experience - Near 75039

SUMMARY: Reporting Analyst with 9 years of experience in Interpreting and Analyzing data for driving business solutions. Six years of experience as an IT Service Desk Team Lead providing Operational support in Data Analysis, Metrics Reporting and Team Management. Three years of experience in a Non-Profit Organization in Data Management, Data Analysis, Data Validation and Data Integrity.

Tags for this Online Resume: Process Improvements, Support, Customer Service, Documentation, Metrics, Scheduling, Management, Data Management, Database, Extranet, Service Desk Lead, Reporting, Excel, Data Analysis

Human Resources Assistant - 19 Years of Experience - Near 94582

to Worked under the directions of the Risk Management Director and the Board to administer IIPP (Injury Illness Prevention Program) requirements to 14 healthcare facilities owned by UCS, applied critical thinking and analysis of HR issues as reported to Risk Management, used a discreet collective approach to investigate questionable Workers Comps and EDD unemployment claims in a thorough and timely manner, collaborated betw...

Tags for this Online Resume: HR, Human Resources, Management, Diversity, Risk Management, UCS, Call Center, Connectivity, English Language, Human Resources Information System

Perfromance Test Engineer - 8 Years of Experience - Near 20910

Summary: * 8 years of experience in the field of IT with focus on QA and Performance testing of web based and Client-Server applications. * Strong knowledge in all phases of SDLC and Strong working knowledge of Software testing (Functional, Integration, Performance, Quality Metrics). * Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases, verifying and validating Web based e-Commerce applicatio...

Tags for this Online Resume: Mercury Interactive LoadRunner, Quality Center, Performance Testing, Test Director, QA, Performance center, ALM, .Net