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Online Resumes with "Service Desk Lead"
Help Desk Analyst 16 years experience
Tags for this Online Resume: help desk, service desk support, help desk lead, reporting, windows, active directory, Information Technology Analyst, Analyst, service desk lead, end user support, technical support, IT support, customer support, operations, Technical Customer Support, Incident Management, Problem Management, Remote Support, Phone Support
Customer Service Supervisor - 9 Years of Experience - Near 75039
SUMMARY: Reporting Analyst with 9 years of experience in Interpreting and Analyzing data for driving business solutions. Six years of experience as an IT Service Desk Team Lead providing Operational support in Data Analysis, Metrics Reporting and Team Management. Three years of experience in a Non-Profit Organization in Data Management, Data Analysis, Data Validation and Data Integrity.
Tags for this Online Resume: Process Improvements, Support, Customer Service, Documentation, Metrics, Scheduling, Management, Data Management, Database, Extranet, Service Desk Lead, Reporting, Excel, Data Analysis
Help Desk Specialist
Tags for this Online Resume: Imaging, Microsoft, Microsoft Office, Microsoft Windows XP, Operating Systems, Windows XP, Email, Dell, HP, IBM
