Description
Accomplishments Petco Animal Supplies, Inc. * Reduced in-store costs by $3.2M annually by leading cross-functional work streams in streamlining retail store operations, reducing labor & material costs. * Reduced time to open new stores by 2 - 4 weeks by leading a cross-functional team (requested & sponsored by President & Chief Merchandising Officer) in streamlining the process, incurring additional EBITDA. CVS Caremark (Pharmaceutical Svc) * Reduced customer complaints by 55% by leading a cross functional project team in implementing improvements to policies, processes & systems throughout front end pharmacy operations. Results exceeded senior leadership stretch goal. Kinetic Concepts Inc. (Medical Devices) * Reduced engineering change order processing time by 25% (from days to hours) by co-leading Kaizen event in reengineering the process & implementing related improvements. Manufacturing disruptions were eliminated. * Reduced nonconforming inventory by 75% & cycle times from months to days by leading a cross functional team in streamlining the process & system, improving the feedback loop, reducing inventory carry costs, freeing up space & repurposing it to productive use. Dell Computer Corporation * Reduced supplier's cost of poor quality by $150K-$200K by establishing & mentoring continuous improvement programs at supplier sites, reducing commodity costs & improving service & delivery. Leverage methodical, structured approach to achieve results: * Engage leadership to obtain buy-in & support * Break down complex problems into resolvable components, identifying true root cause (s), harnessing right tools & analytics * Quantify & assess the impact * Identify solution set * Develop project plans (including resource requirements, schedules, milestones & metrics) * Execute project plans to completion (providing status updates to stakeholders) * Assess & measure impact / confirm effectiveness $3.2M savings. Lead coordinate & execute continuous improvement initiatives & projects to reduce cost improve outcomes & increase efficiency.
Accomplishments
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