CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with " Helpdesk"

Quality Assurance Specialist - 18 Years of Experience - Near 07307

SUMMARY Extensive and diversified experience as a QC/QA Test Lead/ Senior QA Analyst with BA and UAT execution and support, with experience in creating and implementing Test Plans and performing analysis, creating and executing manual/automated Test-Scripts supported by existing QA environments, client/server based systems related to Y2K, EURO, WEB based, e-commerce/e-banking apps and ad-serve environments and overall exper...

Tags for this Online Resume: Integrate, SSO, Security, Support, Test, Business Requirements, Audit, Laptop Computer, Test Cases, Vista, agile, Test Scripts, UAT, Compatibility

Information Technology Manager

Financial Corp. - VP Application Development: January 2015 - May 2016 Drove the high-quality completion of systems engineering, software/database development and enterprise wide implementation projects for major clients including Applied Bank Cavalry SPV I, LLC Comenity Bank Kohl's and Pinnacle Credit Service LLC. Led a team of representatives from each department of the company to complete the TechLock certification for Vi...

Tags for this Online Resume: Budgeting, Change Control, Collection, Costing, Database, Disaster Recovery, Green Belt, IBM, IBM DB2 Database, IDX

Network Engineer - 11 Years of Experience - Near 30813

Professional Summary Analytical and detail-oriented Information Technology professional with over 11 years of experience in IT/Cyber Security seeking an IT/Cyber Security position with growth opportunities. Extensive knowledge in networking, cyber defense, cyber security tools and operations, and vulnerability assessment. Known for team development, training and goal-oriented commitment to results. Core Qualifications * Inf...

Tags for this Online Resume: Training, Information Technology, Network Architecture, Networking, Test, Cyber, Cyber Security, Defense, GIAC Certified Incident Handler, GIAC Certified Intrusion Analyst, linux

Network Administrator - 14 Years of Experience - Near 92057

PROFILE Highly competent system administrator seasoned with extensive experience in providing high quality technical support, infrastructure planning, network design, support, installation, configuration and maintenance. Proven leader in the establishment of technology including accessibility, usability and emerging technologies initiatives that support business operations, growth and revenue potential. Outstanding project ...

Tags for this Online Resume: Management, Security, System Security, Budgeting, Inventory, Inventory management, Microsoft Windows, OSI, Apple MacIntosh Operating System, Mac OS X, html, software, linux, sql, cisco, google apps, aws, helpdesk, freshdesk, zoho

Customer Service Supervisor - 20 Years of Experience - Near 75172

SUMMARY OF QUALIFICATIONS 20-years customer service experience as well as 2-years of Supervisor/Training for Customer Service and Helpdesk Representatives 3 years collections, loss mitigation experience working in fast paced environments demanding strong technical and interpersonal skills. Trustworthy, organized, ethical, and discreet committed to superior customer service. Confident and poised in interactions with individu...

Tags for this Online Resume: Mortgage Processor, Delinquent Accounts, Bankruptcy, Litigation, Customer Service, Mortgage Loans, Outsourcing, Real Estate, Recruiting

Job Analysis Specialist - 12 Years of Experience - Near 91325-1446

SUMMARY OF QUALIFICATIONS * Over Ten years in IT helpdesk and troubleshooting * Performed weekly audits of employee access to HR Software - grant and remove access * Manage access to HR network folders - grant and remove access * Manage the West HR Intranet pages * Worked with vendors to purchase equipment * Proven ability to build strong customer/client/employee relationships * A good motivator and team player that works w...

Tags for this Online Resume: Dell, Hardware/Systems, Pc, PC Hardware, Personal Computer, Security, Support, Cable Modems, Configure, Desktop Computer, HRIS Analyst

Project Manager - 20 Years of Experience - Near 25404

enterprise Responsible for directing a team of Enterprise Engineers on the architectural design and implementation of CA Unicenter for a coast to coast Network Operating Center (NOC). Architect the implementation of the CA Unicenter r11.x & r12.x suite, which includes, but not limited to, the following options: Unicenter NSM Unicenter Client Management Unicenter Cohesion eTrust Admin Option eTrust Access Control eTrust Intr...

Tags for this Online Resume: webMethods, Extensible Markup Language (XML), Firewall, Health Insurance Portability And Accountability Act, HyperText Markup Language, Integrate, Itil, cloud, cmdb, ITAM, ITSM

Manager - 20 Years of Experience - Near 95758

SUMMARY An Innovative, successful IT Manager with a strong background in Network Engineering/Operations, Infrastructure Project Management and visible achievements providing leading edge technological solutions. Exceptional skill in implementing teams and systems to provide business solutions and increasing operational efficiencies delivering bottom-line results through effective design, development and execution of informa...

Tags for this Online Resume: Infrastructure, Support, Audit, Configure, Dell, Disaster Recovery, IDS, Information Technology, Internal audit, Policy Development

Help Desk Specialist - 15 Years of Experience - Near 60073

SUMMARY Extensive technology experience including phone support, technical support for all MS Windows based systems, Catalyst Warehouse Management System (CDC), SAP, SQL, OnBase and Oracle Database Systems among others. Strong communication skills, bi-lingual English and Spanish, excellent organization and problem solving abilities. Self-starter willing to take on difficult tasks and additional responsibilities.

Tags for this Online Resume: Systems Administrator, BASIC Programming Language, Microsoft Access, Microsoft Office, Oracle, Programming, Visual Basic, Support, Microsoft Excel, Microsoft Windows, OnBase, Catalyst, CDC, Helpdesk, Analyst, SAP, sql, html, software, it jobs

Application Support

Areas of Expertise Backup and Restore * Troubleshooting * Data Storage * Network Operations * Database Administration * Software Engineering * Hardware * Helpdesk * Documentation * Communications * Team Building/Leadership Technical Competencies Platforms: All Teradata Enterprise Data Warehouse, Data Warehouse Appliances, BAR Managed & Unmanaged Servers, Big Data, IntelliBase, IntelliFlex, Dell R series and Intel SR series,...

Tags for this Online Resume: Process Improvement, Servers, Support, Technical Support, Teradata, Teradata (NCR Data Warehouseing product), Tivoli, Troubleshooting, Websense, Information Technology

Business Analyst - 20 Years of Experience - Near 17013

Customer Service / IT Specialist System Analysis S K I L LS /P R O F I L E: * CompTIA A+ Technician * CompTIA Network + Certified * CompTIA Security + Certified * MCP/MCDS Certified * Customer Service / Order Services Representative * Help-Desk Environment (Remedy, Magic Desk, School Dude) * SQL (TSO Spufi) * IBM Z/OS Mainframe E M P L OY ME N T /H I S T O R Y: Navy 2014 - Present Mechanicsburg, PA 17050 Salary: 30.57 per h...

Tags for this Online Resume: HR, Human Resources, it jobs, sql, agile, software, Use Cases, Application Development, Business Requirements, Cobol Programming Language

Help Desk Specialist - 15 Years of Experience - Near 43567

Professional Summary References

Tags for this Online Resume: Networking , Hardware Support , Software Support , System Administration , Computer Technician , Network Administration , Data Management , Helpdesk Call Technician, Software, Connectivity, Toshiba, Documentation, iSeries, Pc, Personal Computer, Inventory, java, software, it jobs, java developer