Description
SUMMARY OF QUALIFICATIONS * Over Ten years in IT helpdesk and troubleshooting * Performed weekly audits of employee access to HR Software - grant and remove access * Manage access to HR network folders - grant and remove access * Manage the West HR Intranet pages * Worked with vendors to purchase equipment * Proven ability to build strong customer/client/employee relationships * A good motivator and team player that works well with every member within a team * Well-organized, detailed-oriented, self-motivated individual with ability to implement and integrate new concepts and processes effectively * Proficiency in planning, organizing, coordinating, and managing projects * Knowledge to create and provide technical trainings * Assisted in employee investigations * Assisted with employee benefits and Workers Compensation * Assisted in the Onboarding process of an applicant to new hire * Assisted in the employee Performance Review process Over Ten years of experience in Human Resources reporting, analysis, and metrics * Over Ten years of PeopleSoft Query writing, reporting, and user access monitoring * Excellent documentation and communication skills * Familiar with Spectrum's (Time Warner Cable) culture and employees
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