SUMMARY OF QUALIFICATIONS 20-years customer service experience as well as 2-years of Supervisor/Training for Customer Service and Helpdesk Representatives 3 years collections, loss mitigation experience working in fast paced environments demanding strong technical and interpersonal skills. Trustworthy, organized, ethical, and discreet committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented individual, able to prioritize and delegate tasks effectively to ensure timely project completion within a team environment. Proven ability to coach, train, evaluate and counsel staff. Consistently maintains a positive attitude and enjoy helping others.

Highlights:

• Mortgage Processor
• Delinquent Accounts
• Bankruptcy
• Litigation
• Customer Service
• Mortgage Loans
• Outsourcing
• Real Estate
• Recruiting