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Help Desk/Service Desk/Call Center manager

Information Technology Resumes - Team Leader Resumes - Essex, MD

Tags for this Online Resume: Call Center Manager, Help Desk Manager, Call Center Supervisor, Quality Control Supervisor, Project Management

Featured Profile

Engineer - 14 Years of Experience - Near 35763

Engineering & Architecture Resumes - Engineer Resumes - Owens Cross Roads, AL

Experienced Systems Integration Engineer with proven ability to provide direction, perspective, and solutions to clients. Responsible for managing and supporting operations and maintenance of flight hardware to facilitate launch and recovery of unmanned lighter-than-air systems. Excellent problem solving skills, analytical, creative thinker with the ability to translate technical material into non-technical terms to ensure ...

Ideal Companies: Aerospace

Tags for this Online Resume: Huntsville, Integration, Unmanned, UAV, DoD Customer, Virtualization, Training, Aviation

Manager - 15 Years of Experience - Near 33178

Information Technology Resumes - Manager Resumes - Miami, FL

IT Strategic Consultant with more than 15 years of experience in an Information Technology Consulting Services firm dedicated to financial and manufacturing sectors. Diverse IT management experience in a petrochemical enterprise with a solid strategic vision and demonstrated track record of improving top line and bottom line results through the acceleration of key services introductions, operational efficiency and cost co...

Tags for this Online Resume: ITIL, ISO 20.000, ISO 27.000, COBIT, BSC, DRP, ITSM

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Sr. Systems Administrator

Information Technology Resumes - System Administrator Resumes - Chestertown, MD

I have learned so many skills throughout my career and have always strived to get them to complement one another. My hope is to find a company that will value this experience and offer challenges that will allow me to continue to grow as a systems administrator and programmer. I work well in a team environment but have also spent quite a bit of time working solo. I believe that the skills listed on my resume are not the ...

Ideal Companies: Web Hosting, Coldfusion Developers, Any company with a large network.

Tags for this Online Resume: Windows Server, MSSQL, MySQL, Routers, Switches, Firewalls, IIS, Exchange, Hyper-v, Cisco, Dell Servers

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Senior IT Technology Management Professional - 9 Years of Experience - Near 53186

Information Technology Resumes - Data Centre Manager Resumes - Waukesha, WI

I have an exceptional record of success in the management of domestic and global IT operations, and special expertise in reducing costs and improving operational efficiency. I am experienced at overseeing technical support, project management, system implementation, compliance, telecom, and risk management functions, and I possess a strong background in the healthcare, banking, and retail sectors. I excel at managing multi-...

Ideal Companies: IT Governance, Strategic Planning, Budget & Cost Control, Innovation, Business Analysis, Process Redesign, Service Delivery, Solution Development, Technology Upgrades & Deployments, Ethical Hacking, LIS Systems, Customer Service, System Automation, Data Management, IT Security, Process Development, Infrastructure, Technical Skills: Windows, Windows Server, AIX, Control-M, ITSM, Service Now, MS Project, Visio, MS Exchange, Active Directory, Active Sync, Symantec Ghost, Anti Virus Systems, VMware, HL7, Databases, WSUS, PDAs, Smart Phones, Tablets, PCs, Laptops, Switches, Cabling, Wireless Networking, Routers, Servers, JGA, HTML

Tags for this Online Resume: Management, Documentation, Help Desk, Inventory, Procurement, Project Management, Desktop Computer, Disaster Recovery, IT Governance, Strategic Planning, Budget

Manager - 20 Years of Experience - Near 33064

Management & Business Resumes - Information Technology Manager Resumes - Pompano Beach, FL

PROFESSIONAL SUMMARY A customer-focused, results-driven technologist and business visionary with more than 20 years of experience, with a dynamic management career with leadership, vendor relationship building, problem-solving, planning, team building, defining roles, responsibilities, project management skills. I have a positive can-do nature with a smile. I have been the resident go-to person and resident expert for analy...

Tags for this Online Resume: Applications, Call Center, Cisco, Citrix, Clusters, Crystal Reports, Data Migration, Dell

Manager - 20 Years of Experience - Near 10314

Information Technology Resumes - Manager Resumes - Staten Island, NY

An Information Technology Director with finance, health care industry insight and experience working within the Information Technology field in positions of increasing responsibilities and leadership. A resourceful professional with excellent organizational leadership skills and technical acumen who manages budgets network infrastructure data center design data center build out enterprise data center operations VOIP systems...

Tags for this Online Resume: Management, Help Desk, Support, Technical Support, Wireless, Install, Documentation, Pbx, Data Security, Distribution

Help Desk Specialist - 10 Years of Experience - Near 55130

Information Technology Resumes - Help Desk Specialist Resumes - Saint Paul, MN

PROFESSIONAL SUMMARY SKILLS * Extensive Knowledge of PCs, laptops, mobile devices and peripherals, configuration of networks and cloud services * Computer and printer, troubleshooting, software installs, repair, virus removal * Customer Service and anticipation of customer needs * Extensive experience with Windows 95 - Windows 10 * Passion for learning technology to help people be productive

Tags for this Online Resume: Services, BAR, Inventory, Point Of Sale (Pos), Scheduling, Social Media, A+ Certification, Configure, Customer Service, Documentation, Help Desk Service

General - 15 Years of Experience

Other Resumes - General Resumes - ,

Ideal Companies: Mortgage Companies, Quality Assurance, Testing

Tags for this Online Resume: Quality Assurance, Test, Active Directory, Help Desk, Microsoft Active Directory, Acceptance Testing, Application Development, Business Analysis, Business Analyst, Financial

Application Support - 29 Years of Experience - Near 11580-1312

Information Technology Resumes - Application Support Resumes - ,

A motivated accomplished Customer Success Leader and Executive with proven performance directing large global operations and 'start-up companies' experiencing massive growth. Managing Global Cross Functional Teams in technology and application support, supporting multiple Financial products including Payments, Loan Syndication, Energy and Finance systems installed on premise, SaaS/Hosted and Cloud. Experienced and diversifi...

Ideal Companies: Vista Equity Partners, Infosys, Salesforce, Temenos, FIS, Sungard, NICE Actimize, allscripts, wolters kluwer, Honeywell, Fiserv, fundtech, Bloomberg, Broadridge, Finastra, Misys

Tags for this Online Resume: Management, Global Support, Help Desk, Support, Platinum, Services, Team Lead, Active Server Pages, Application Support, Capacity Planning

Manager - 0 Years of Experience

Information Technology Resumes - Manager Resumes - Blue Point, NY

Professional, highly motivated and highly organized IT Manager with 15+ years of experience. IT Management experience in: User Support, Help Desk/Service Desk, Mobility Support, Training, and Project Management. Specializing in: technical support, project management, training, and system documentation. User Support Management Help Desk Management Project Management Mobility Support Management Technical Writing Desktop Mana...

Tags for this Online Resume: Blackberry, Support, Wireless, ACD, Automatic Call Distribution, Audit, Documentation, Email, Help Desk, Information Technology

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