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Featured Online Resumes
Workforce ManagerI'm currently seeking for Workforce Manager position. I am a manager with profound experience in Workforce planning, scheduling, real time management; reporting and analysis for call center production; identifying potential issues and solutions; reviewing gap between performance and goals; identifying opportunities in production to meet financial goals; building and keeping good client relations; developing process to manage production across multiple lines of business and multiple locations Ideal Companies: Call Center- Workforce ManagerTags: Training, Workforce Management, Leadership, Microsoft Outlook, Scheduling, Management, AVAYA, Business Development, Call Center, Workforce manager, workforce lead, planning, forecasting, IEX, Workforce Software, organization and management, communication, CMS Avaya, E Workforce, Aspect |
Administrative Assistant - 20 Years of Experience - Near 75002Tags: Account Manager, Facebook, Hewlett Packard, Information Technology, Link, Retention, Software, Support, Transportation, Web |
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia... Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability |
Budget Analyst |
Insurance Sales Representative - 1 Years of ExperienceMY GOALS AND ASPIRATIONS FOR MY CAREER IS TO START MY OWN AGENCY AND AS WELL AS BUILD WEALTH THROUGH REAL ESTATE Ideal Companies: AIG, Nike, Select QuoteTags: persuasive, hustler, closer |
