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Call Center Director

DIRECTOR Highly motivated, results-oriented, assertive individual with a successful history of personnel and project management, performance, productivity, and process improvement. Success driven professional with a track record of promotion, continually meeting / exceeding productivity and operational goals, and maximizing productivity in both a nonprofit and for-profit environment. Highly competent in professional product delivery with a focus on client care, positive bottom line impa...

Registered Nurse - 10 Years of Experience - Near 20774

Corporate Financial Analyst - 5 Years of Experience

Top-performing, solutions-driven financial analyst offering more than 5 years of extensive financial experience. Broad background in leading organizations through start-up, change, revitalization, turnaround and accelerated growth with demonstrated critical thinking, analytical and organizational skills and competence in challenging assumptions as well as developing models, methodologies, framework and solutions at the executive level. Diversified, progressive, experience in the analysis ...

Assess, Transform, Improve Innovate

International and Domestic Business Operations, Innovation and Transformation Specialist who serves as an invaluable resource and advisor to C-suite, boards, investors and key decision makers within publicly and privately held companies, startups, private equity, M&A, capital equipment, commodity, electronics, software, consulting and automation environments. Leverages vast global experience in Europe, Pacific Rim, Africa, Asia, Middle East, and North, South and Central America, with a passio...

CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631

Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia...

Depth and range of experience supporting ISR Operations/Intelligence, Counter Terrorism, Regional and Country-specific WMD analysis and collection management for offices of the US State Department, National Laboratories, CIA, NRO, NGA, USAF, NCTC, WINPAC

Continued service to US Government agencies charged with mitigation and defeat of WMD proliferation networks; application of ISR and reporting to develop hard-target (physical & social network) analysis and targeting strategies.