CV, Curriculum Vitae and Online Resumes
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Featured Online Resumes
Customer Service Supervisor - 15 Years of Experience - Near 32828I am an experienced customer service/call center manager with proven success in employee benefits, insurance, health care, and real estate environments. Below is a sampling of highlights from my resume that demonstrate the overall value I can leverage to advance [Company Name]’s mission: Strong ability to lead teams that meet and exceed company goals and expectations. Demonstrated skills in developing and implementing processes and procedures that increase efficiencies. Expertise in... Ideal Companies: United Healthcare, I'm open to most companies.Tags: telecommute, NICE analytic system, Microsoft Word, PowerPoint, Excel, Lync, Upoint, Outlook, Virtual |
Jr. Linux Admin Salt Lake CityTo obtain a career in a challenging and vital company that will be in business for years to come. Ideal Companies: L3 ComunicationsTags: MySQL, Linux, Jr Linux Sys Admin, Networking, html, php, Hardware, Software, Transmission Control Protocol/Internet Protocol (TCP/IP), Point Of Sale (Pos) |
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia... Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability |
Training and Development - Human Resources Development - Trainer - Specialty Diversity and Cultural Awareness, Organizational Development and Leadership SkillsTo assist in leading a company to fulfill its optimal potential. Mentor and lead people to personally and professionally acheiving their goals as it coincides with the organization's vision. Tags: Diversity, Facilitation, Conflict Resolution, Cultural Awareness, Instructor, Organizational Assessment |
Tester - 15 Years of Experience - Near 60473Technical Test Lead --- Infosys Public Services Top-performing and results-driven management professional with experience in the areas of end-to-end testing, consulting testing, test plan development / strategy development, project implementation and delivery, risk mitigation, issue management, project phasing and methodology, team management, and vendor management within the IT industry. ISEB Certified Professional with domestic and international exposure to multiple industries, including... Ideal Companies: Sogeti, Capgemini, Atos OriginTags: Project Manager, `Test Consultant, Test Manager, Senior QA Manager, Test Engineer, Tester |
