CV, Curriculum Vitae and Online Resumes
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Featured Online Resumes
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia... Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability |
Dynamic Leader, communicator, and entrepreneur with over 30 years of Executive Management ExperienceI want to utilize my experience and passion, for creating a world class customer experience, in an environment that will bring strength and success to all concerned. Tags: Sales, Account Management, Credit Management, Fraud, Fraud Prevention, Integrate, Management, Customer Service, Audit, store manager, sales, management |
Project ManagerIt is my goal to obtain a position as a project coordinator and or project manager in the financial industry. Since my entry into the Credit Administration and Serving area of Banking, I have proved both my extensive knowledge of Portfolio Management for Lending Products and well as branching off into Project Management at every opportunity culminating in taking on an exclusive role as a project manager in support of Regulatory Compliance. Ideal Companies: Investment Banks, Financial Institutions, Regulatory Agencies, Financial Services Companies, Audit CompaniesTags: Credit Administration, Data Management, Project Management, Project Coordinator, Business Analyst, Business Intelliigence, Credit Documentation Manager, Documentation Management System |
Senior Manager, Functional ExcellenceMy objectives are to work, learn, grow and gain the necessary knowledge and experience for advancement by increasing job responsibilities and applying the effort needed to succeed in a Director of Operations position. Tags: Medical, Lean Management, Six Sigma, Management, Budgeting, Quality Assurance, Project leader, Management, New Technology, Test, FDA |
Manager Banking/ Back Office OperationsExperienced in all phases of Back Office Operations. Settlement of Foreign Exchange, Money Market, Derivatives. Account Tags: Banking Industry, Credit Card, Customer Service, Deposits, Accounting, Billing, Information Technology, Management, Microsoft, Microsoft Exchange, customer service, customer service representative |
