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Featured Online Resumes

CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631

Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia...

Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability

Senior Information Technology Consultant with over 30 years experience

I have 30 years of managerial experience performing full life-cycle oversight and direct program management, information assurance (IA)/Cyber Security management, and operations security (OPSEC) support of a diverse range of customers from federal and commercial sector seeking an opportunity to be a part of a pro-active technical team in the Jacksonville, FL area.

Tags: Program Manager, Information Technology Specialist, Information Assurance, Project Manager, Cyber Security, Consultant

Tennis Trainer/Coordinator/Coach

Share my tennis skills and passion for the game as a director and instructor in a tennis club.

Tags: Sports, Cardiopulmonary resuscitation (CPR), Management, Microsoft, Microsoft Office, English Language

Sales Manager - 20 Years of Experience - Near 27540

Lead sales team or become part of account management team. I obtained advanced education and advanced selling experience in more than one industry.

Ideal Companies: IT or Healthcare Companies. My experience and education has been in the pharmaceutical/IT industries. Ideally I would go back to pharmaceuticals if given the chance.
Tags: IT SALES, HEALTHCARE SALES, SALES MANAGEMENT, SALES LEADER, ACCOUNT MANAGER, EXECUTIVE SALES, CONSULTATIVE SALES, COLLABORATIVE SALES, Link, Pricing

Strategic Leader

Strategic Leader with demonstrated success developing and implementing Strategies to improve the customer experience and business profitability. Proven success building teams around sound customer and business based strategies. An energizing and passionate Lean Six Sigma (LSS) leader who has lead global teams to transform business around the world delighting the customers, improving customer facing metrics 30 – 75% and delivering quality and Sourcing results exceeding plan. A proven change ...

Tags: Supply Chain, Inventory, Sourcing, Management, Material Management, Quality, Quality Assurance, Cms, Strategic Initiatives, Business Development

Senior Operations Professional -- 11 years experience - Training and Development

I am an innovative, assertive and goal oriented Senior Operations Professional, with a distinguished background of successfully propelling quality programs and initiatives that spur operational growth and profitability, currently seeking opportunities in the Twin Cities, MN area. In addition I have the outstanding ability to effectively identify opportunities, develop focus and provide tactical business solutions, along with an aptitude for negotiation, problem resolution and client needs ass...

Tags: Operations, Human Resources, Logistics, MBA, Negotiation, Problem Resolution

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