Career Research and Resources for Companies in CA
Farmers Insurancae Group
For one year I did Labor Rate Surveys throughout California as a special project for the state office. I personally visited every auto body shops excluding three territories in Southern Calif. I supervised DRP shops on our program, reviewing shops estimates, conducted re-inspections and authorized payments. I monitored customer service and assist shops in keeping in compliance. I helped train new shop estimators with our re...
Avg. Salary: $79,500 · Company Rank: Not Available
Farmers Insurance Group
I’ve inspect vehicles to determine damages using independent judgment estimate the actual cash value and replacement value and do appraisals. Processed total loss determination, mitigating storage and rental costs. While handling claims, I managed cost control, issued payments and provided quality customer service to meet the needs of the customer.
Avg. Salary: $79,500 · Company Rank: Not Available
Farmers Insurance Group
I supervised 7 Field Auto Claims Rep. and 5 clerical staff for our claims operation. One of our Claims adjusters handles all the total theft claims for our entire Sacramento area. I worked closely with our SIU and private investigators and law enforcement officials. Also assisted NICB in sting operations with law enforcement. Worked with our attorneys with fraud investigations. I’ve handled DOI complaints. Completed case re...
Avg. Salary: $79,500 · Company Rank: Not Available
Farmers Insurance Group
I conducted claims office audits for company compliance. Also processed claims office equipment purchases. Assisted in setting up claims seminars and overnight accommodations for our claims office staff. Assisted in investigating Dept. of Insurance complaints and resolutions.
Avg. Salary: $79,500 · Company Rank: Not Available
Farmers Insurance Group
I inspected vehicles to determine settlement based on independent judgment, estimate, the actual cash value and replacement value on appraisals. I did Total loss determination and settled total losses with customers. Also mitigated storage, rental costs assuring a cost-effective resolution. I provided quality customer service to meet the needs of the customer, and processed checks for payments.
Avg. Salary: $79,500 · Company Rank: Not Available
Zag.com
•Initiated the consultation, sale and training of franchise automotive dealers on the exclusive zag.com Internet auto-buying program in NY/NJ; Affinity partners for the program included American Express, Capital One, AAA and USAA (for the military). •Launched new markets across the country, obtained updated competitive pricing, and on a daily basis fully optimized dealer network for coverage for every type of auto sold in ...
Avg. Salary: $70,000 · Company Rank: 4.0 out of 5
Mentoring of America
Managed and enhance performance of support reps. • Created procedures as a project manager including staff training, reporting of daily statistics in spreadsheet format to the Vice President, and maintained workflow.
Avg. Salary: $60,000 · Company Rank: Not Available
Health Net
Supervised and developed teams within a broker liaison, member services and Claims Coach teams to successfully meet and exceed all call center requirements including call handling times, call accuracy and the highest levels of customer satisfaction. Act as supervisor to oversee hiring, appraisals/merit increases, promotions and all procedures and policies. Coached team via one on ones to meet/exceed call handling time fr...
Avg. Salary: $60,000 · Company Rank: Not Available
US Search
Supervised and developed teams to successfully fulfill all call center criteria while maintaining a response team to Internet requests and service. Act as manager to oversee hiring, and made key decisions regarding staffing needs, workflow and production standards. Improved team performance to reach and exceed call center standards of all inbound calls including a 5 second or less answer time. Worked closely with the int...
Avg. Salary: $60,000 · Company Rank: 4.0 out of 5
Prudential Insurance
Supervised Claims team and Call Center during project involving Whole Life Insurance projects. Responsible for organization of workflow of new projects and call center guidelines.
Avg. Salary: $60,000 · Company Rank: Not Available
