Operations Manager Career Research and Resources
Cummins West, Inc.
Handled incoming calls both internal and external customers. Coordinated field service work for technicians. Invoiced completed repairs. Responded to any warranty variance issues.
Avg. Salary: $75,000 · Company Rank: Not Available
Cummins Cal Pacific, Inc.
Oversaw daily field service operations for PowerGen, Industrial and Marine Service. Managed monthly expenses to achieve annual operating plan margins. Developed training plans for technicians; schedule training classes. Managed vehicle, tooling and parts inventories. Resolved A/R related issues with customers. Managed preventative maintenance program to ensure contract profitability.
Avg. Salary: $75,000 · Company Rank: Not Available
Cummins Cal Pacific, Inc.
Processed warranty claims and credits for Onan and Cummins dealers. Processed sales claims and payments; filed all marketing claims. Managed extended coverage process for both Onan and Cummins. Processed warranty credit batches. Reviewed warranty variances and assisted branches with resubmittals. Performed BMS(Business Management System) Implementation Training for all service personnel. Performed yearly Cummins dealer warr...
Avg. Salary: $75,000 · Company Rank: Not Available
YUM Brands
Areas of responsibility include: P&L management and profitability, Customer feedback scores, mystery shop scores, managing Repair & Maintenance and facilities within cost and company guidelines, Performance management, succession planning and people development, staffing, development of financial budgets, Planning and Strategy, Interviewing
Avg. Salary: $131,000 · Company Rank: Not Available
YUM Brands
Responsible for the successful on-boarding and training of new hire managers and assistants. Implements training for new product rollouts. Manage and responsibly administer $750 training budget to include travel expenses and meals and lodging for new-hire managers.
Avg. Salary: $131,000 · Company Rank: Not Available
GOJO Industries
Oversee a team of 5 employees Manage the invoice price lists Create new product pricing Ensure customer needs are exceeded Cross-functional process and project manager
Avg. Salary: $100,000 · Company Rank: Not Available
Swisher
Manage, train and motivate sales and service staff to increase organic sales within existing customer base. Reduce cost while maintaining a staff of ten employees. Oversee territory sales of $4.2 MIL. Instituted "Ride along" program with Account Managers to improve their product knowledge, train regarding upselling into existing accounts. Analyze weekly sales reports by territory including both direst and distributor sales...
Avg. Salary: $90,000 · Company Rank: Not Available
Swisher
Develop, manage and control profits, plans budget while maintaining financial reporting, analysis and forecasting. Streamline processes to improve efficiency. Hire and continually develop staff to not only meet current but future requirements of company. Assess operational challenges, opportunities and business strategy and devise corrective action plans when needed. Develop and maintain collaborative relationships with loc...
Avg. Salary: $90,000 · Company Rank: Not Available
ADCO Services, Inc.
Complete responsible for increasing sales average sales increase of 20% per year by convincing prospective customers we were better than our competition because; * We provided outstanding service.. call back in 30 minutes, service technician visit within 1 hour 24/7 * Innovative billing programs where the onus was on us to control customer cost/expense. * Introduce new products including EPA approved green product. * Held m...
Avg. Salary: $90,000 · Company Rank: Not Available
The Cleaning Solution
Complete responsible for increasing sales average sales increase of 20% per year by convincing prospective customers we were better than our competition because; * We provided outstanding service.. call back in 30 minutes, service technician visit within 1 hour 24/7 * Innovative billing programs where the onus was on us to control customer cost/expense. * Introduce new products including EPA approved green product. * Held m...
Avg. Salary: $90,000 · Company Rank: Not Available