Quality Assurance Specialist Career Research and Resources
JetBlue Airways
Manage large scale software testing and IT projects, well experienced in reviewing all kinds of documents from Technical to Business requirements and software release notes. Run and manage defect meetings, managed a team for high visibility projects, effectively execute test plans and test cases for full regression testing.
Avg. Salary: $65,000 · Company Rank: Not Available
JetBlue Airways
*Manage 24/7 tier 1 call center team. *Properly document all applications and its troubleshooting tips. *Create weekly reports for all IT issues logged-in via remedy applications. *Escalate accordingly to IT teams responsible for production issues. *Train and advice fellow Help desk team members. *Create Domain account and DL/SL via Active Directory *Perform monthly Audit on Active Directory and Remedy IT tickets.
Avg. Salary: $65,000 · Company Rank: Not Available
Thomson Reuters
*Daily Application support *Daily helpdesk role and responsibilities. *Off hours on call IT support *Upper level (VP,Directors,EVP) leadership IT support
Avg. Salary: $65,000 · Company Rank: Not Available
ILX Systems
*Liaise between ILX customers and sales staff to provide services ranging from first time installations, site relocations, server swaps/changes, additional equipment installs. Coordinate these projects to include scheduling of communications, ILX central server installation, NCR site surveys, cabling requests, workstation installations, and printer installations.
Avg. Salary: $65,000 · Company Rank: Not Available
Fidelity Investments
Check daily recording schedules to ensure all agents were being properly recorded. Prepare phone calls for legal issues and management review. Setup new users to access phone recording database and ensure they possess the proper level of security. Prepare and run reports for all levels of management and Quality teams. Conduct team meetings ensuring streamline functionality across all sites and systems and discuss any cu...
Avg. Salary: $50,000 · Company Rank: 4.0 out of 5
Fidelity Investments
Field customer phone calls pertaining to retirement accounts including 403B, 401K, and 457, benefits, client websites, and payroll. Assist customers and clients in performing various financial transactions and file sharing such as, Exchanges out of one fund and into another, changing which funds their future contributions will invest into, update contribution amount, calculate loan amounts and payment schedules including i...
Avg. Salary: $50,000 · Company Rank: 4.0 out of 5
PAYPAL (AN EBAY COMPANY)
Masterminded creation of dozens of innovative, money-saving tools and Intranet applications, drawing on winning combination of cross-functional needs assessment, requirements analysis, design and prototyping skills and a passion for quality and customer satisfaction. Managed the roadmap and product development lifecycle (PDLC) and ensured stakeholder satisfaction for dozens of successful tools, application and automation s...
Avg. Salary: $150,000 · Company Rank: Not Available
PAYPAL
Directed all aspects of quality assurance and evolved the QA organization to deliver uncompromising quality while remaining agile. Drove evaluation and decisions on defect tracking, automation technologies and other tools. Reported directly to Vice President of Engineering and was personally responsible for setting and achieving aggressive quality improvement goals. Established black box, gray box, white box and automated t...
Avg. Salary: $150,000 · Company Rank: 4.0 out of 5
PAYPAL
Developed testing plans and procedures for fledgling QA team. Created, reviewed and executed black box and gray box test cases. Logged and reviewed results of test cases and bugs found. Interfaced with development and product management to ensure ambiguities in specifications were resolved. • Hired, mentored, managed and largely built the initial QA team at PayPal virtually from scratch. • Motivated team to reduce cus...
Avg. Salary: $150,000 · Company Rank: Not Available
Symantec
Responsible for creating dedicated testing team for new mobile products. Tracked and reported testing progress. Set testing goals and milestones. Motivated team to work long hours. Created and reviewed test plans and test cases, wrote and reviewed defect reports and participated in change control board decisions. • Drove team’s stress test automation effort to enable the first earning of Palm Comp...
Avg. Salary: $150,000 · Company Rank: Not Available
