Quality Assurance Director Career Research and Resources
Quest Diagnostics
In this position, I managed a staff of 15, including AP Problem Resolution Reps and Cyto Tech Reps; responsible for maintaining the department Customer Service, TIQ, QA, Slide Library, and Pathologist Review. QC/QI programs; maintaining and monitoring compliance with CAP/JCAHO standards; monitoring compliance with Medicare and HIPAA regulations, and working with company committees, specifically Six Sigma. Performed necessar...
Avg. Salary: $89,000 · Company Rank: 4.0 out of 5
Clinical Lab Management Association (CLMA)
my primary function is to record minutes at Chapter Board meetings and maintain a permanent file of all reports. I am the official recorder and record keeper for the Chapter Prepared and distributes minutes of official Chapter Board and Membership Meetings; and uploads the agendas and minutes on the Chapter Website Maintains all official Chapter Documents and updates those documents as required . Submits the Change of Cha...
Avg. Salary: $89,000 · Company Rank: 4.0 out of 5
National CLMA-Patient Safety and Quality Committee
Participate in planning and implemention of CLMA’s Patient Safety & Quality Initiatives that assist members in their quest to improve patient safety and enhance quality. Process and tabulate data and observations into appropriate tables and text following standard templates. Prepare documents to include but not limited to nonclinical GLP protocols, SOPs, associated documents, research reports, nonclinical study reports, in ...
Avg. Salary: $89,000 · Company Rank: 5.0 out of 5
Quest Diagnostics
Reporting/escalating issues through the appropriate channels. Strive to meet highest level of customer satisfaction by resolving customers issue in professional & timely manner. Act as the Subject Matter Expert (SME) on incident resolution. Facilitate meetings between Operations groups to document and resolve Problems within the infrastructure. Provides weekly review of incidents and is accountable for end to end proactive ...
Avg. Salary: $89,000 · Company Rank: Not Available
Quest Diagnostics
Deliver technical training to service reps and internal customers. Update existing training material to reflect changes in new SOP/product releases. Create training presentations, manuals and course outlines. Contribute to improved training documentation tools. Maintain a current, in-depth knowledge of the functions and features of Quest Diagnostics products/services. Contribute to the implementation of an on-line ...
Avg. Salary: $89,000 · Company Rank: Not Available
Altegra Health
Avg. Salary: $48,000 · Company Rank: Not Available
Q Mark, Inc
Audit medical records for HEDIS measures.
Avg. Salary: $48,000 · Company Rank: Not Available
Clearwater Research, Inc
Managed day to day production operations of 200+ employees in a survey research call center. * Implemented new monitoring tools and program to foster better communication and quality control between interviewing staff and mentoring staff. * Created and analyzed metrics to measure data quality and integrity of data collection process. * Created new Interviewer Training Orientation materials and presentations in addition to b...
Avg. Salary: $48,000 · Company Rank: Not Available
Quest Diagnostics
Serology/Blood Banking/Infectious Disease Serology Tucker, Georgia Worked as a generalist group lead, and acted as Assistant Supervisor in the absence of the Shift Supervisor, supervising 10 MT’s and 2 lab aides; responsible for QA Documentation/Preventive Maintenance throughout the department, including scheduling of employees, safety, chemical inventory, department documentation, and ongoing continuing education of staff....
Avg. Salary: $89,000 · Company Rank: Not Available
TOTAL HEALTH CARE
Worked in a collaborative manner with physicians, administrators, department managers to identify and meet the continuous performance improvement requirements of the organization. Conduct random chart audits for all Continuous Quality Initiatives (CQI), HEDIS, and UDS measures. Compiles and generates contract performance indicator and contractually required reports. Assist in the preparation and maintenance of NCQA accr...
Avg. Salary: $63,250 · Company Rank: Not Available
