Clearwater Research, Inc Work Values

Daily Duties at Clearwater Research, Inc:

Managed day to day production operations of 200+ employees in a survey research call center. * Implemented new monitoring tools and program to foster better communication and quality control between interviewing staff and mentoring staff. * Created and analyzed metrics to measure data quality and integrity of data collection process. * Created new Interviewer Training Orientation materials and presentations in addition to bi-annual refresher and re training programs. * Oversaw interviewing and hiring process of all new employees. * Oversaw all hiring, terminations and lay offs following all federal and state labor laws. * Planned production hours and staff to ensure projects were fielded on time and according to budget. 2 * NCQA-HEDIS Certification as Data Collector. * Aided in preparation of cost and formal proposals for all projects. * Co-authored "Texas BRFSS Mail and Web Follow-Up" Poster presentation and abstract for the 2010 Annual BRFSS (Behavioral Risk Factor Surveillance System) Conference. * Prepared and presented "Interviewer Training" and "Mentoring" presentations to the 2009 BRFSS Regional Training Conference at the CDC (Centers for disease Control and Prevention). * Created and presented numerous seminar sessions on topics such as Interviewer Hiring and Training, Mentoring, Sample Management and Data Quality.

What they like about Clearwater Research, Inc:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

HEDIS Auditor, NCQA Certified, Client Relations, Data Analysis, HIPPA Regulations, Medical Terminology and Coding, HIPPA Compliant

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Clearwater Research, Inc: