Quest Diagnostics Work Values

Daily Duties at Quest Diagnostics:

In this position, I managed a staff of 15, including AP Problem Resolution Reps and Cyto Tech Reps; responsible for maintaining the department Customer Service, TIQ, QA, Slide Library, and Pathologist Review. QC/QI programs; maintaining and monitoring compliance with CAP/JCAHO standards; monitoring compliance with Medicare and HIPAA regulations, and working with company committees, specifically Six Sigma. Performed necessary supervisory functions. performance appraisals, timekeeping, monitoring of daily workflow.*Train departmental employees on techniques, procedures, and company policy. Reviews QA and QC records when applicable. *Serve as a technical resource for the unit by investigating and resolving analytical testing problems, recommending a course of action in instances identified as beyond acceptable limits, and responding to non-routine/complex inquiries and/or requests from clients and sales representatives.. *Expedites the flow of work to maximize productive capacity by evaluating production systems and recommending enhancements and coordinating the resolution of production problems/issues involving other laboratory departments.. *Review unit activities to ensure compliance with departmental policies and federal, state, and local regulations. *Review requests for validity checks and recommend an appropriate course of action taking into account the limitations of specimen requirements and the effects of time and the quality of additional and/or repeat testing.

What they like about Quest Diagnostics:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Manager, Supervisor, Six-Sigma Green Belt, Senior Medical Technologist, Safety Officer, Technical Resource, Trainer, Deployment, Six Sigma, MS Office, VISIO, SPC Excel, Process Improvement/Project Management Professional, Customer Support

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Laboratory Medicine, Healthcare, Quality Management, Quality Assurance, Healthcare Information, Healthcare Management, Six Sigma (DMAIC and Lean, Quality Control, Microbiology, Cytology, Histology

These are some of the questions we asked our climbers about their experiences with Quest Diagnostics: