Quest Diagnostics Work Values

Daily Duties at Quest Diagnostics:

In this position, I managed a staff of 15, including AP Problem Resolution Reps and Cyto Tech Reps; responsible for maintaining the department Customer Service, TIQ, QA, Slide Library, and Pathologist Review. QC/QI programs; maintaining and monitoring compliance with CAP/JCAHO standards; monitoring compliance with Medicare and HIPAA regulations, and working with company committees, specifically Six Sigma. Performed necessary supervisory functions. performance appraisals, timekeeping, monitoring of daily workflow.*Train departmental employees on techniques, procedures, and company policy. Reviews QA and QC records when applicable. *Serve as a technical resource for the unit by investigating and resolving analytical testing problems, recommending a course of action in instances identified as beyond acceptable limits, and responding to non-routine/complex inquiries and/or requests from clients and sales representatives.. *Expedites the flow of work to maximize productive capacity by evaluating production systems and recommending enhancements and coordinating the resolution of production problems/issues involving other laboratory departments.. *Review unit activities to ensure compliance with departmental policies and federal, state, and local regulations. *Review requests for validity checks and recommend an appropriate course of action taking into account the limitations of specimen requirements and the effects of time and the quality of additional and/or repeat testing.

What they like about Quest Diagnostics:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Manager, Supervisor, Six-Sigma Green Belt, Senior Medical Technologist, Safety Officer, Technical Resource, Trainer, Deployment, Six Sigma, MS Office, VISIO, SPC Excel, Process Improvement/Project Management Professional, Customer Support

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Laboratory Medicine, Healthcare, Quality Management, Quality Assurance, Healthcare Information, Healthcare Management, Six Sigma (DMAIC and Lean, Quality Control, Microbiology, Cytology, Histology

These are some of the questions we asked our climbers about their experiences with Quest Diagnostics: