Customer Service Career Research

Ammirati Puris Lintas

Customer Service - Customer Service Manager - New York, NY

Responsible for approval of all billable production and media costs. Calculation of fees based on salaries, hours and overhead allocations. Generated job status and budget reports to agency staff. Generated and maintained budgets for the Direct Marketing division. Worked with Production, Accounting and Art Studio departments on all financial aspects of Direct Marketing projects.

Avg. Salary: $79,500   ·    Company Rank: Not Available

Ammirati Puris Lintas

Customer Service - Customer Service Manager - New York, NY

Supervision of 10 Client Accounting coordinators on all aspects of billing, reporting and Accounts Payable. Responsible for the review and approval of all production and media costs. Responsible for decreasing billable inventory for agency. Generated job status and budget reports to agency staff. Worked with Production, Art Studio and Accounting departments on all financial aspects of Direct Marketing projects. Trained ...

Avg. Salary: $79,500   ·    Company Rank: Not Available

EmblemHealth

Customer Service - Customer Service Manager - Melville, NY

Ensure department reaches all service goals Forecast/Schedule activities for all staff Maintain proper staffing levels daily (by processing all time off requests)

Avg. Salary: $85,000   ·    Company Rank: Not Available

Georgeson Shareholder, Inc.

Customer Service - Customer Service Manager - Jersey City, NJ

Manage 150 seat call center Supervise, evaluate and mentor lower staff

Avg. Salary: $85,000   ·    Company Rank: Not Available

Swatch Group US, Inc.

Customer Service - Customer Service Manager - Weehawken, NJ

Manage the company phone system ad perform some help desk duties

Avg. Salary: $85,000   ·    Company Rank: Not Available

Lehigh Hanson

Customer Service - Customer Service Manager - Irving, TX

Intially brought on to record over 450 processes within the different modules of Oracle in Workforce Performance Builder (WPB) due to system upgrade. Became lead contractor on project. Worked directly with BSA's on each module to regarding questions on the processes. Assisted with the editing of the recordings as needed. Assisted on creating standardizations within WPB for project. Assisted BSA's during user testing, ...

Avg. Salary: $60,000   ·    Company Rank: Not Available

AAMCO Transmission

Customer Service - Customer Service Manager - Sacramento , CA

As a Customer Service Manager at AAMCO my responsibilities include complete expert handling of all customers concerns and requests, managing daily tasks and responsibilities of all employees, ensure all business goals and standards are met (i.e. customer satisfaction ratings and revenue).

Avg. Salary: $55,000   ·    Company Rank: Not Available

Jiffy Lube

Customer Service - Customer Service Manager - Elk Grove , CA

My daily responsibilities included customer satisfaction while maintaining high revenue, managing employee duties, inventory, and achieving overall company goals.

Avg. Salary: $55,000   ·    Company Rank: Not Available

CitiBank

Customer Service - Customer Service Manager - Alameda , CA

Correctly itemize and process branch electronic submitted check images.

Avg. Salary: $55,000   ·    Company Rank: Not Available

Jiffy Lube

Customer Service - Customer Service Manager - Sacramento , CA

I was in charge of implementing Health Safety Security and Environmental plans, responsible for opening, closing, and daily operations, training employees on policies and procedures.

Avg. Salary: $55,000   ·    Company Rank: Not Available