Customer Service Career Research

Nevada Humane Society

Customer Service - Customer Service Manager - Reno, NV

Managed adoptions department and related programs, including community service tasking. Responsible for in-shelter cash management. Responsible for interviewing, hiring, scheduling, training and supervising staff and volunteers. Oversaw the public side of animal admissions, volunteer interaction and information dissemination

Avg. Salary: $0   ·    Company Rank: Not Available

Starbucks Coffee

Customer Service - Customer Service Manager - Reno, NV

Managed store operations during scheduled shifts. Executed opening and closing duties; including cash management, safety and security. Deployment of team members to provide exceptional and expedient customer service. Responsible for maintaining quality assurance standards of facility. Provided feedback to store manager on daily operations.

Avg. Salary: $0   ·    Company Rank: Not Available

Planned Parenthood Mar Monte

Customer Service - Customer Service Manager - Reno, NV

Managed two health centers, community-based service operations and community outreach. Oversaw the daily operations, including program and project development, cost containment, and quality and safety audit review. Recruited, trained, supervised, and evaluated performance of multiple health center employees. Participated in community collaborations. Supported fundraising efforts, through grant proposals, reporting and donor...

Avg. Salary: $0   ·    Company Rank: Not Available

Washoe County School District Student Health Services

Customer Service - Customer Service Manager - Reno, NV

Managed and maintained school health clinics. Maintained and updated student health and immunization records. Organized state mandated yearly vision, hearing, scoliosis screenings and hepatitis B immunization clinics. Responsible for reviewing all immunization records to assure compliance with Nevada Statutes. Oversaw the administration of daily and PRN medications to students. Administered first aid and CPR as needed.

Avg. Salary: $0   ·    Company Rank: Not Available

LPS

Customer Service - Customer Service Manager - McClellan, CA

Manage a team of 80 employees, which included interviewing, hiring and training. Daily client facing conference calls. Daily report review to confirm service level's where being adhered to, gather information from clients to establish workflows for new/updated programs and processes, daily meetings with floor supervisors to discuss staffing and month end planning/overtime requirements. Bi-monthly audit on 10% of completed f...

Avg. Salary: $100,000   ·    Company Rank: Not Available

LPS

Customer Service - Customer Service Manager - Irvine, CA

Responsible for several regional Beneficial Morgage branches throughout Southern California. Monthly client visits, high volume customer service, title clearing, HUD-1 Settlement preparation, final balancing and disbursement of all funds.

Avg. Salary: $100,000   ·    Company Rank: Not Available

Mellon Capital Management

Customer Service - Customer Service Manager - Pittsburgh , PA

Work with internal shared selling groups to provide education of Mellon Capital products and options as well as consistent updates. Gain better "shelf space" in the cereal aisle so they will recommend Mellon Capital first over other Bank investment sub-sidiaries.

Avg. Salary: $116,000   ·    Company Rank: Not Available

Mellon Capital Management

Customer Service - Customer Service Manager - Pittsburgh, PA

Hired to direct the expansion and retention of client relationships by applying investment strategies and quantitative investment processes appropriately. Managed the relationship of 35 large clients valued at a combined $13.3 billion in AUM, $16.8 million in revenue. Uncovered strategic sales opportunities and drove them through the sales process. Administered the RFP and client request response process. Managed client c...

Avg. Salary: $116,000   ·    Company Rank: Not Available

Mellon Equity Associates

Customer Service - Customer Service Manager - Pittsburgh, PA

Directed a four person team responsible for client reporting and operational activities including product / investment presentations, performance reporting and responses to ad-hoc requests for mutual fund clients. Managed the relationship of 21 clients valued at a combined $11.8 billion in AUM, $8.5 million in revenue. Conducted client performance meetings with executives, portfolio management and client service groups tha...

Avg. Salary: $116,000   ·    Company Rank: Not Available

Mellon Equity Associates

Customer Service - Customer Service Manager - Pittsburgh, PA

Managed a six person team responsible for providing support to more than 70 clients. Client support activities included generation of performance reporting, gathering of detailed data related to client investment reviews, and responding to ad-hoc client requests. Responsible for the development of client specific presentations and customization of reports to assist with investment performance monitoring.

Avg. Salary: $116,000   ·    Company Rank: Not Available