Browse Career Research in Customer Service
Customer Service Career Research
Pioneer Credit Recovery
Managed Multiple Clients of 3rd party and education, Staffing, Training, strategy,client relationships
Avg. Salary: $150,000 · Company Rank: Not Available
Accenture BPO services Pvt Limited
Handling incoming calls from leading airlines to deal with their engine manuals. E mail sent to the customers within 24 hours after receiving the query.
Avg. Salary: $10,000 · Company Rank: Not Available
Waste Management
Lead a team of customer service agents to help our customer achieve a one call or contact resolution to their sales, service or billing issues.
Avg. Salary: $60,000 · Company Rank: Not Available
TravelPlex American Express
-Trained and guided agents in booking protocol and assisted with escalated calls. Inbound call center. Assisted callers with VIP, Executive, and Complex International travel using SABRE CRS. -Assist customers in finding the most cost effective, upgradable and timely travel arrangements. -Make sure all customer needs are met by offering additional products.
Avg. Salary: $60,000 · Company Rank: Not Available
Charter Communications
-Inbound call center. Found resolution for escalated service issues with VOIP telephone service by using online applications. Repaired or rebuilt telephone numbers in switch and reset telephone modems to restore function. Sent technical support onsite when appropriate. -Offer additional products to help customers gain the most from product choices
Avg. Salary: $60,000 · Company Rank: Not Available
United Health Care
Help customers to understand and best utilize their health insurance benefits. -Assist customers with outstanding claim issues and insure timely customer service.
Avg. Salary: $60,000 · Company Rank: Not Available
Enterprise Rent-A-Car
Assisted our customer service team to resolve escalated customer concerns regarding car rental reservations. -Responded to customer emails and offered positive and constructive solutions to meet customer rental car needs -Booked reservation for customers and assisted callers with online booking and helped Travel Agents with book through ARS systems -Helped to train and guide new Customer Care team members
Avg. Salary: $60,000 · Company Rank: Not Available
Southwest Airlines
-Assisted customers with airline ticket counter and departure gate services. -Helped customer with reservations using SABRE assisted system and assisted with travel arrangements and purchases -Assisted customers in need of trip interruption services.
Avg. Salary: $60,000 · Company Rank: Not Available
TeleService Resources - American Airlines
Direct management contact for five large airline passenger reservations clients utilizing the SABRE CRS system. -Responsible for the productivity of 350 customer service agents. Provided maximum profit by negotiating new service contracts and adding additional clients
Avg. Salary: $60,000 · Company Rank: Not Available
Intuit
Provided payroll assistance and troubleshooting to customers. Processed payroll, end of year bonus checks; tax document corrections, and assisted customers with syncing QuickBooks to Intuit Full Service Payroll.
Avg. Salary: $0 · Company Rank: Not Available
