Browse Career Research in Customer Service
Customer Service Career Research
The Washington Trust Company
Manage EFT Department: ATM, ACH, Wire Transfer processing. Oversee processing and procedures, identify and implement efficiencies. Risk Mitigation. Promote teamwork and customer service excellence.
Avg. Salary: $62,900 · Company Rank: Not Available
Mondelez International
(Under Cadbury Schweppes name) Promoted to Sr. Customer Service Representative and reported to a Customer Service Manager. Worked on multiple teams within the Finished Goods (Motts) and Confectionery teams. Responsibilities included training new customer service representatives. Created, revised and implemented departmental policies to streamline procedures. Handled all Order to Cash responsibilities for Wal-Mart, Military...
Avg. Salary: $60,000 · Company Rank: Not Available
Mondelez International
(under Cadbury Schweppes) Initially hired to learn Finished Goods (Motts) business and transition the department from Stamford, CT to Plano Texas Initially reported to the Director of Customer Service. Handled all Order to Cash responsibilities for Wakefern, C&S and transportation customers for Motts and Cadbury products. Worked closely with Supply Chain, sale, logistics and distribution to ensure delivery dates and servi...
Avg. Salary: $60,000 · Company Rank: Not Available
Doskocil Manufaturing
Hired to provide support to the Executive Vice President of Sales and Regional Sales Managers. Reported directed to the EVP of Sales. Responsibilities included analyzing sales figures to determine sales goals and summarized earnings to determine brokers sales commissions. Ran reports in Oracle and Wal-Mart’s Retail Link to determine how sales were. Sent out spec sheets on the pet product lines and requested by sales. Crea...
Avg. Salary: $60,000 · Company Rank: Not Available
Bristol-Myers Squibb/Clairol
Promoted from Customer Logistics Service Representative to handle all Mead Johnson business for Wal-Mart. Reported to Wal-Mart Team Manager. Backed up the CIA on the Kmart account and eventually took on the Kmart business. Responded to customer requests/concerns on multiple business units. Monitored and controlled inventory levels at customers' warehouses via VMI. Married all Wal-Mart VMI orders with the orders transmitted...
Avg. Salary: $60,000 · Company Rank: Not Available
Bristol-Myers Squibb/Clairol
Hired to provide order management services for Bristol-Myers and Clairol consumer products for the western part of the US. Reported to the Western Team Customer Service Manager. Responded to customer requests/concerns via email and phone on multiple business unit for West Coast business. Liaison between field sales, Business Development Group, customers, and transportation. Approved returns for miss-shipped and damaged prod...
Avg. Salary: $60,000 · Company Rank: Not Available
Digital Air Strike
Avg. Salary: $9,000 · Company Rank: Not Available
ResponseLogix
Aligned the design of the product roadmap with the customers' specifications and requirements Generated FRDs and PDRs for future product development Held full accountability in spearheading engineers through product specs; developing current personnel to support new releases; and interviewing, hiring, and training new team members for new product releases
Avg. Salary: $9,000 · Company Rank: Not Available
ResponseLogix
Avg. Salary: $9,000 · Company Rank: Not Available
ResponseLogix
Avg. Salary: $9,000 · Company Rank: Not Available
