Customer Service Career Research

Maximus

Customer Service - Customer Service Representative - Boston, MA

• Responsible for credentialing and enrollment activities for prospective and current MassHealth providers according to established guidelines. • Responsible for following regulation timeframes and procedural guidelines for processing applications, updates and disenrollment activities. • Responsible for reporting provider problems, inquiries or issues that cannot be resolved independently through the appropriate channels ...

Avg. Salary: $38,000   ·    Company Rank: Not Available

Volt Staffing Solutions/HP

Customer Service - Customer Service Representative - Boston, MA

• Responsible for credentialing and enrollment activities for prospective and current MassHealth providers according to established guidelines. • Responsible for following regulation timeframes and procedural guidelines for processing applications, updates and disenrollment activities. • Responsible for reporting provider problems, inquiries or issues that cannot be resolved independently through the appropriate channels ...

Avg. Salary: $38,000   ·    Company Rank: Not Available

Beth Israel Deaconess Medical Center

Customer Service - Customer Service Representative - Boston, MA

• Responsible for verification of demographic and insurance information • Responsible for completion of MSP Questionnaire, I/M & General Consent forms • Responsible for screening self pay patients for insurance coverage • Responsible for processing MassHealth Application for inpatient status via Virtual Gateway • Responsible for Masshealth verification of inpatient status

Avg. Salary: $38,000   ·    Company Rank: Not Available

Harbor Health Services, Inc.

Customer Service - Customer Service Representative - Boston, MA

• Ensure that the patient registration area runs efficiently • Responsible for obtaining current insurance information and other demographics • Assist in new hire training • Responsible for multi-line switchboard, including triaging calls • Check-in patients for medical/dental offices • Educating patients on insurance benefits & options • Process Mass Health applications on patients behalf • Assist with daily close

Avg. Salary: $38,000   ·    Company Rank: Not Available

Beth Israel Deaconess Medical Center

Customer Service - Customer Service Representative - Boston, MA

• Oversaw workflow of eleven employees. • Monitored attendance. • Ensured that admitting/registration office runs efficiently. • Responsible for obtaining authorization of patients being admitted to the facility with Blue Cross Blue Shield, HUGH-P and Fallon insurance’s are obtained. • Processed death certificates. 1999-2001 Patient Access Services Representative • Obtained authorization for patients being admitted to t...

Avg. Salary: $38,000   ·    Company Rank: Not Available

Harbor Health Services, Inc.

Customer Service - Customer Service Representative - Boston, MA

• Performed data entry of charges for patients with Medicare and HMO Blue. • Prepared claims for billing including accurate ICD-9/CPT coding 1997-1998 Follow-up Analyst • Responsible for billing of Global Prenatal claims to New England Medical Center. • Responsible for monthly preparation of Uncompensated Care Report to the State.

Avg. Salary: $38,000   ·    Company Rank: Not Available

Sprint Nextel

Customer Service - Customer Service Manager - Lone Tree , CO

Avg. Salary: $150,000   ·    Company Rank: Not Available

JCPenney / Alliance Data Systems

Customer Service - Customer Service Manager - Overland Park, KS

Avg. Salary: $150,000   ·    Company Rank: Not Available

Legal & General America

Customer Service - Customer Service Representative - Urbana, MD

Respond to customer inquiries via phone and email. Provide accurate policy information and follow-through. Provide problem resolution requiring strong diplomacy and compassion in most cases. Assist with front desk coverage as needed.

Avg. Salary: $49,000   ·    Company Rank: Not Available

Boizelle Insurance Agency

Customer Service - Customer Service Representative - Gaithersburg, MD

Greeted customers and handled telephones (14 lines). Assisted with marketing projects, both via mail and telephone. Assisted with setting up bi-monthly staff meetings. Verified new applications for insurance were complete and accurate. Processed new applications, changes to applications. Dropped off/picked up and sorted and distributed office mail. Prepared most office correspondence. Processed payments for new applications.

Avg. Salary: $49,000   ·    Company Rank: Not Available