Customer Service Career Research

AIG United Guaranty

Customer Service - Customer Service Manager - Greensboro, NC

Mitigated company losses by contacting mortgagors who are delinquent on their payments. Provide financial counseling, assessed for reason for default, provide long term solutions to overcome reason for delinquency. Review for foreclosure alternatives, worked with servicers and investors to determine risk of liability.

Avg. Salary: $58,000   ·    Company Rank: Not Available

Alliance Data Systems

Customer Service - Customer Service Manager - Westerville, OH

Manage a monthly portfolio of over $2 million dollars in charged off accounts. Interview, hire, coach, train and develop a team of bilingual recovery associates. Write and administer associate formal performance appraisals. Motivate associates to improve performance by developing and implementing innovative recognition ideas. Address and resolve associate issues by exercising judgment and acting as an associate advocate. E...

Avg. Salary: $58,000   ·    Company Rank: Not Available

BMW Financial Services

Customer Service - Customer Service Manager - Hillard, OH

Train Customer Relations Specialists how to review inquires and complaints received via telephone, email, or written correspondence concerning, products, retailers, parts, service, sales, and any other inquires presented. Research background of inquiry with appropriate field personnel and retailers and investigate customer service history through repair orders, Microsoft Word, Excel, Internet and other internal resources an...

Avg. Salary: $58,000   ·    Company Rank: Not Available

Advanced Health Media

Customer Service - Customer Service Manager - New Providence, NJ

 Managed the lifecycle of AstraZeneca pharmaceutical programs planning  Daily High Volume New Sourcing , Follow-up’s, Date Changes, Change of Venues, AV Updates, Menu Updates and Time changes  Average Meetings touched on daily basis 40-50 meetings, over 100 Calls and over 150 emails per day.  Managed vendors list and contract planning  Organize all components of meeting requirements including room set-ups, space plan...

Avg. Salary: $0   ·    Company Rank: Not Available

Earth Color

Customer Service - Customer Service Manager - Moonachie, NJ

Handled Major accounts handling were ING, American Express, Profound Beauty, Linsner, Wyndham, Arnerich, Comerica, Met Life, Meda Pharmaceuticals, Bayer. From the setup to finish product

Avg. Salary: $0   ·    Company Rank: Not Available

Bowne

Customer Service - Customer Service Manager - west caldwell, NJ

Worked on major accounts as USGA, UHG, Cendant, Merrill Lynch, and PSI from setup to finish product. 

Avg. Salary: $0   ·    Company Rank: Not Available

Sky Cable Pacific Catv

Customer Service - Customer Service Representative - Mandaue City, Out of State

Avg. Salary: $150,000   ·    Company Rank: Not Available

Sam's Club

Customer Service - Customer Service Manager - Seattle , WA

Managing overall club operations, Membership sales, Profit and loss, Asset protection, Food safety, Human resources, Inventory control, Wage and labor, Personal operations, Community Involvement.

Avg. Salary: $55,000   ·    Company Rank: Not Available

Starbucks Coffee Company

Customer Service - Customer Service Manager - Seattle , WA

Managing over all store operations, Profit and loss, Customer service, Hiring and training, Labor relations, Efficiency control, Community Involvement.

Avg. Salary: $55,000   ·    Company Rank: Not Available

Clift Hotel

Customer Service - Customer Service Manager - San Francisco, CA

1) Created and maintained the company's first customer loyalty program. It was eventually adapted and adopted by all the other hotels in the chain (13 hotels) resulting in a 15% increase in customer service satisfaction a 40% increase in my name appearing in customer comments. At one point I was #1 in the company (3000+ emplooyees) for name recognition by guests. 2) Developed relationships with 100+ regular guests, handli...

Avg. Salary: $70,000   ·    Company Rank: Not Available