Browse Career Research in Customer Service
Customer Service Career Research
Camfil Farr
Responsible for Corporate Customer Service which encompassed five manufacturing facilities in the United States. Managed a staff of nine which included two Managers and seven CSR’s. • Developed and presented a strategic business plan focused on achieving world class Customer Service to Executive Management. • Reviewed Customer Service policies and procedures to ensure standardization of processes. • Assessed staffing ...
Avg. Salary: $105,000 · Company Rank: Not Available
Fisher Scientific
Directed all aspects of front end supply chain including Customer/Technical/Export Services with Order Entry, Planning, Inventory Management, Warehousing, and Label Production. Managed a staff of twenty five including three Managers and nine CSR’s in addition to the staff of thirteen listed below. • Established a customer centric service department to responsively address customer issues, provide technical support, and...
Avg. Salary: $105,000 · Company Rank: Not Available
Fisher Scientific
Led the Planning, Inventory Management, Warehousing, and Label Production groups. Managed a staff of thirteen: five Planners, two Buyers, one Inventory Control Manager, one Warehouse Manager, three Printing Pressmen, and one Clerk. • Refined the Materials Requirements Planning (MRP) system and stocking strategies to obtain record service levels for the Chemicals division while not adversely impacting working capital o...
Avg. Salary: $105,000 · Company Rank: Not Available
CasChem, Inc.
Managed Production and Sales Planning, Inventory Management, and Working Capital. • Managed inventory levels at all outside warehouses as well as the operations of outside suppliers, toll producers, and re-packagers to ensure product availability and appropriate stock and re-order levels. • Reduced Non-conformance inventory $1MM. • Improved service response time as measured by a 96% on-time shipment rate from a 65% rat...
Avg. Salary: $105,000 · Company Rank: Not Available
CasChem, Inc.
Responsible for Customer Service, Samples, Production Planning, Inventory Control/Management, and Traffic/Logistics. Managed a staff of six including two Customer Service Representatives, a Production Planner, an Inventory Coordinator, a Traffic Manager, and one union Material Handler. Additional responsibilities included sales management of a $3M Biomedical account as Sales Representative as well as Business Manager and ...
Avg. Salary: $105,000 · Company Rank: Not Available
CasChem, Inc.
Duties encompassed financial reporting, analysis, inventory, and budgets. Managed two salaried professionals.
Avg. Salary: $105,000 · Company Rank: Not Available
CasChem, Inc.
Financial reporting, analysis, budgets, and special projects.
Avg. Salary: $105,000 · Company Rank: Not Available
The Regina Company
Financial reporting, analysis, forecasting, budgeting, and special projects.
Avg. Salary: $105,000 · Company Rank: Not Available
Headway Technologies
• Supported 24/7 hard drive head fabrication facility, concentrating on lithography and metrology toolsets. • Responsibilities included troubleshooting down tools, ensuring tools operate within manufacturing specification, and executing regular preventative maintenance
Avg. Salary: $80,000 · Company Rank: Not Available
DMS Microsystems
• Supported installation and service of reticle stocker for Headway Technologies. • Trained personnel, maintained spare parts, and insured tool uptime met customer-mandated performance specifications. • While supporting this customer, I was able to reduce idle time for operators, allowing them to go from ≈6500 moves a day to more than 8500 on a consistent basis. Additionally, scrap/rework wafers were reduced due to correc...
Avg. Salary: $80,000 · Company Rank: Not Available
