Customer Service Career Research

HyperNex

Customer Service - Customer Service Manager - Fishkill, NY

• Responsible for training and supporting IBM Microelectronics and Yorktown Heights Research Division toolsets. This included tracking tool usage and up time, troubleshooting and maintaining novel in-line x-ray diffraction metrology tool set. • Contributed to installation of tools at worldwide locations • The novel CuTex toolset and custom SW package enabled reduction in the time needed by IBM scientists to determine cryst...

Avg. Salary: $80,000   ·    Company Rank: Not Available

Nova Measuring Instruments

Customer Service - Customer Service Manager - Phoenix, AZ

• Managed Phoenix customer site for two years, which included management of customer parts for Novascan spectrophotometer metrology tooling. • Responsible for sales of new tooling, vendor and customer training, monthly and yearly operational reports, and allocation of field service engineering resources. • Guaranteed “tool up-time” and all tool process data was within specifications. Was able to earn multiple service cont...

Avg. Salary: $80,000   ·    Company Rank: Not Available

Tokyo Electron Ltd

Customer Service - Customer Service Manager - Portland, OR

• Responsible for Unity installation, set up, acceptance, operation, maintenance, troubleshooting, training, laser alignment, procedure writing and demonstrations, setting and maintaining spare parts, Edwards/Varian TMP repair, customer support, sales and liaison between sub-vendor and customer, vacuum transfer systems.

Avg. Salary: $80,000   ·    Company Rank: Not Available

USMC

Customer Service - Customer Service Manager - Yuma, AZ

• Specialized in High frequency/Very high frequency/Ultra high frequency communication repair as well as various types of antenna to support our squadron. Repair was down to the component level as needed. Shop included 7 technicians whose responsibility was to quick turnaround with no repeats of current issue.

Avg. Salary: $80,000   ·    Company Rank: Not Available

American Express

Customer Service - Customer Service Manager - SLC, UT

•Manages real-time issues and other floor management metrics. •Manages a team of exempt Business Analyst. •Participate in network decision making and manage relationships across all network sites. •Participate in strategic decision making, utilizing correlations between new initiatives and existing business as usual processes. •Provide detail analysis of business trends and purpose and implement solutions to improve se...

Avg. Salary: $57,500   ·    Company Rank: Not Available

GE Corporate Payment Services

Customer Service - Customer Service Manager - SLC, UT

Senior Implementation Manager •Successfully manage the implementation of new client programs within GE. Including Travel and Entertainment, Procurement Card programs, Fleet and Payroll programs. •In-depth knowledge of all computer systems to ensure flawless transition of card program to client’s financial system. •Initiate and lead meetings with all entities within GE to ensure successful implementation of new client pr...

Avg. Salary: $57,500   ·    Company Rank: Not Available

Toyota Motor Sales, USA, Inc.

Customer Service - Customer Service Manager - Torrance, CA

Currently I'm involved with the development of multiple confidential initiatives which require constant communication up, down, and across the organization as well as with a small number of business partners. As a secondary role, I am periodically consulting with organizations that represent significant export part sales opportunity in the interest of developing their business by way of improving Dealer capability and capac...

Avg. Salary: $200,000   ·    Company Rank: Not Available

Los Angeles County Superior Court

Customer Service - Customer Service Representative - Los Angeles, CA

Please refer to resume.

Avg. Salary: $45,000   ·    Company Rank: Not Available

Ricoh Corp.

Customer Service - Customer Service Manager - Phila, PA

Avg. Salary: $67,500   ·    Company Rank: Not Available

Sun Microsystems Federal

Customer Service - Customer Service Manager - San Diego, CA

Managed multi-million dollar, nationwide service accounts for the Department of Energy (DOE), Navy Marine Corps Intranet (NMCI) and Lockheed Martin. Developed deployment and quality assurance plans for rollouts of major system upgrades and technology refresh projects. Monitored day-to-day activities at these accounts. Held weekly/monthly conference calls to be pro-active.

Avg. Salary: $0   ·    Company Rank: Not Available