Customer Service Career Research

Professional Collection Service

Customer Service - Collections Agent - Asheville , NC

Driving strong and sustainable revenue growth, improved efficiency, market increase, negotiate with clients and ensure satisfied business relationships,financial and service objectives through top-performing service delivery, lean operating methods, renewed marketing directions, and motivated team achievement

Avg. Salary: $53,000   ·    Company Rank: Not Available

Atlantic Gulf Communities

Customer Service - Collections Agent - Miami, FL

Direct activities of three customer service departments providing servicing, collection and credit approval.Direct service and collection for domestic, Asian and European accounts, managed accounts form contract inception, monthly billing, pro-active and reactive telemarketing, and credit approval for new accounts. Implemented telephone monitoring to improve staff handling or customer inquiries and CSR training and developm...

Avg. Salary: $53,000   ·    Company Rank: Not Available

Merrill Lynch

Customer Service - Customer Service Manager - Jacksonville, FL

 Responsibility for the daily reconciliation of 128 Merrill Lynch bank accounts as well as conducting general ledger reconciliation  Provide assistance to other team members in the processing of payments sent and received on a daily basis  Efficiently respond to various inquires from clients and provide timely resolution  Effectively serve as the Department Ambassador conducting job shadows, speaking to new hires during...

Avg. Salary: $37,612   ·    Company Rank: Not Available

Convergys

Customer Service - Customer Service Manager - Jacksonville, FL

 Responsible for payroll management, scheduling, weekly coaching and development of employees as well as monitoring employee calls  Effectively resolved customer complaints, and conducted interview and hiring of new employees  Administered payroll, requests for time off, FMLA tracking and compliance, employee incentive program and daily reporting  Consistently provided statistical data to upper management, managed opera...

Avg. Salary: $37,612   ·    Company Rank: Not Available

Calphalon Corporation

Customer Service - Customer Service Manager - Toledo, OH

 Assisted in the transfer of the Consumer Relations Department from Wisconsin to Ohio  Traveled to Wisconsin on a bi-weekly basis to gather information needed to complete the transition  Successfully created and maintained all information sources to better assist consumers and employees  Effectively trained new employee  Provided consumer service via email, telephone and postal mail  Entered consumer orders for warran...

Avg. Salary: $37,612   ·    Company Rank: Not Available

Talk America

Customer Service - Customer Service Manager - Ft. Myers, FL

 Professionally provided customer service for local and long distance telephone customers, troubleshooting service difficulties, answering billing questions, adding, deleting or changing features and services on customer’s accounts, requesting and processing payments on delinquent accounts

Avg. Salary: $37,612   ·    Company Rank: Not Available

Convergys

Customer Service - Customer Service Manager - Toledo, OH

 Responsible for payroll management, scheduling, weekly coaching and development of employees as well as monitoring employee calls  Effectively resolved customer complaints, and conducted interview and hiring of new employees  Administered payroll, requests for time off, FMLA tracking and compliance, employee incentive program and daily reporting  Consistently provided statistical data to upper management, managed opera...

Avg. Salary: $37,612   ·    Company Rank: Not Available

Toledo Police Federal CU

Customer Service - Customer Service Manager - Toledo, OH

 Responsible for cash handling, loan pre-approval, processing and closing various types of loans, including; mortgage, second mortgage, home equity, auto, personal, and credit card, ensuring all title paperwork was completed and filed for mortgage loans in a timely manner  Accounted for ordering office supplies and processing vehicle title work  Performed Notary Public duties, maintained vehicle insurance records, and co...

Avg. Salary: $37,612   ·    Company Rank: Not Available

RMD Corp.

Customer Service - Collections Agent - Louisville, KY

Oversee 5 restaurants with total sales exceeding 13 million dollars annually. Lead and develop 20 managers to build daily and weekly sales and increase perofits while minimizing labor costs and cost of goods.

Avg. Salary: $75,000   ·    Company Rank: Not Available

Sky Chefs

Customer Service - Collections Agent - Chicago, IL

ensuring proper in flight catering service for international flights. Reviewed multiple meal service with flight attendants.

Avg. Salary: $75,000   ·    Company Rank: Not Available